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Userback vs Survey Planet: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Userback vs. Survey Planet is based on a specific set of business needs and context. The comparison uses 1237 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Userback and Survey Planet

Userback, Survey Planet, SurveyPro, Surveypal Platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Userback covers Collecting Feedback with Video, Automated Workflows, Collaboration with Video, Training & Onboarding with E-Mail, etc.

Survey Planet focuses on White-Labeled Surveys, Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, etc.

"Userback makes the hardest part of a web development project easy. Our clients love the way they can practically draw on the screen, highlighting whatever they're not comfortable with. All in all, Userback is a rock solid tool in our arsenal. " - Peter Kadas

"I created my first survey app in just 15 minutes. I’m a musician and was polling my fans on a selection of songs for my next album. I shared the survey via Facebook and also printed it out to hand out. The Results Section made it simple to summarize... all the votes and gave me the demographic info I was looking for as well. I shared the results with my fans and am now busy recording the twelve songs for my next album. Thanks, SurveyPlanet! " - John Graham

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Userback

Focus area

Software Failure Risk

  • medium

logo Survey Planet

Focus area

Software Failure Risk

  • medium

About

Real time customer feedback tool to collect feedback with video and screenshots

Online Survey Tools for creation and sharing of surveys online supporting feedback management and user experience

Financials

PRIVATE

NA

Business Need

Total Processes
(we found evidences for)

16

11

Total Goals
(we found evidences for)

3

4

Top Processes

Evidences indicate better relative satisfaction


customer feedback management



workflow management


training & onboarding


products & pricelist management



engagement management

engaging and following up


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Improve brand engagement

  • Build brand awareness

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • See 1 more

Top Channels

Channels Used

  • social media

  • social media

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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No Data

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting