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Userback vs SurveySparrow 360 Assessment: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Userback vs. SurveySparrow 360 Assessment is based on a specific set of business needs and context. The comparison uses 828 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Userback and SurveySparrow 360 Assessment

Userback, SurveySparrow 360 Assessment, SurveyPro, Surveypal Platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Userback covers Collecting Feedback with Video, Automated Workflows, Collaboration with Video, Training & Onboarding with E-Mail, etc.

SurveySparrow 360 Assessment focuses on Collecting Feedback, Performance Management, Engaging Conversational Surveys, Training & Onboarding, etc.

"Userback is one of the services I love the most. Receiving feedback used to mean long emails, tons of print screens, and misunderstandings that lead to wasted work hours. With Userback we can provide a smoother experience to everyone involved. " - Paulo Faustino

"Challenges related to look and feel, and reporting are now things of the past. The UX of SurveySparrow is excellent. " - Katherine Stevens

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Userback

Focus area

Userback is better than SurveySparrow 360 Assessment for

Software Failure Risk

  • medium

logo SurveySparrow 360 Assessment

Focus area

Software Failure Risk

  • medium

About

Real time customer feedback tool to collect feedback with video and screenshots

Feedback Software Evaluate performance, the complete 360 degree way.

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

16

6

Total Goals
(we found evidences for)

3

1

Top Processes

Evidences indicate better relative satisfaction


customer feedback management



workflow management


training & onboarding


products & pricelist management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Improve brand engagement

  • Build brand awareness

Top Channels

Channels Used

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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No Data

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Security & Privacy Risk

No Data

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No Data

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Integration Risk

low

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medium

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Migration Risk

medium

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No Data

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Business Setting