Userback vs YesInsights: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Userback medium Failure Risk for YesInsights medium

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Comparison Summary

This comparison report of Userback vs. YesInsights is based on a specific set of business needs and context. The comparison uses 933 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Userback and YesInsights

Userback, YesInsights, SurveyPro, Surveypal Platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Userback covers Collecting Feedback with Video, Automated Workflows, Collaboration with Video, Training & Onboarding with E-Mail, etc.

YesInsights focuses on Collecting Feedback with E-Mail, Social Media Management with E-Mail, Communication Management with E-Mail, Engaging Conversational Surveys, etc.

"What I like best about Userback is its user friendliness and flexibility for users to provide feedback on anything that is viewable on their web browser " - Mike Rosales

"Our customers gave us 4x more feedback when we switched to YesInsights surveys! " - Ada Yim

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

Userback

Focus area

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

medium

YesInsights

Focus area

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

medium

About

Real time customer feedback tool to collect feedback with video and screenshots

Customer feedback tool to get actionable feedback to improve the business and experience

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

Total Goals
(we found evidences for)

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

collaboration

workflow management

Read Reviews (6)

Read Reviews (0)

training & onboarding

Read Reviews (5)

Read Reviews (0)

products & pricelist management

Read Reviews (3)

Read Reviews (0)

SeealllessActivities

Top Goals

Goals Achieved

Enhance customer relationships
Improve efficiency
Improve brand engagement

Enhance customer relationships
Acquire customers
Increase sales & revenue

Top Channels

Channels Used

e-mail
user generated content
blogs
social media
website
See 2 more

e-mail
user generated content
blogs
social media
website
See 2 more

Failure Risk Guidance Security Report?

Low Medium High

Compliance Risk

No Data

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No Data

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Security & Privacy Risk

No Data

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No Data

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

Read peer / expert warnings.

Data

Data Import

Read peer / expert warnings.

Data Export

Read peer / expert warnings.

Support

24/7 Support

Read peer / expert warnings.

Email Support

Read peer / expert warnings.

Chat Support

Read peer / expert warnings.

Phone Support

Read peer / expert warnings.

Others

AI Powered

Read peer / expert warnings.

Custom Reports

Read peer / expert warnings.

Analytics

Read peer / expert warnings.

Userback vs YesInsights: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Comparison Summary

This comparison report of Userback vs. YesInsights is based on a specific set of business needs and context. The comparison uses 933 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Userback and YesInsights

Userback, YesInsights, SurveyPro, Surveypal Platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Userback covers Collecting Feedback with Video, Automated Workflows, Collaboration with Video, Training & Onboarding with E-Mail, etc.

YesInsights focuses on Collecting Feedback with E-Mail, Social Media Management with E-Mail, Communication Management with E-Mail, Engaging Conversational Surveys, etc.

"What I like best about Userback is its user friendliness and flexibility for users to provide feedback on anything that is viewable on their web browser " - Mike Rosales "Our customers gave us 4x more feedback when we switched to YesInsights surveys! " - Ada Yim

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

Userback

Focus area

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

YesInsights

Focus area

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Business Need

Top Processes

Top Goals

Top Channels

Failure Risk Guidance Security Report?

Compliance Risk

Security & Privacy Risk

Integration Risk

Migration Risk

IT and Other Capabilities

Data

Support

Others

Business Setting

Get a personalised risk report for Userback

Get a personalised risk report for YesInsights

"What I like best about Userback is its user friendliness and flexibility for users to provide feedback on anything that is viewable on their web browser " - Mike Rosales

"Our customers gave us 4x more feedback when we switched to YesInsights surveys! " - Ada Yim

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.