Comparison Summary
This comparison report of Userback vs. YesInsights is based on a specific set of business needs and context. The comparison uses 933 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Userback and YesInsights
Userback, YesInsights, Surveypal Platform, CustomerSure, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Userback covers Collecting Feedback with Video, Automated Workflows, Collaboration with Video, Training & Onboarding with E-Mail, etc.
YesInsights focuses on Collecting Feedback with E-Mail, Social Media Management with E-Mail, Communication Management with E-Mail, Engaging Conversational Surveys, etc.
"Userback is a must have for any web application designer or developer. It's a unique tool that is an elegant answer for many client headaches " - Stephen Moss
"It cut down our churn rate and cancellation rate substantially. We highly, highly recommend YesInsights. " - Micah Horner
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Real time customer feedback tool to collect feedback with video and screenshots
Customer feedback tool to get actionable feedback to improve the business and experience
Financials
PRIVATE
NA
Business Need
Total Processes
(we found evidences for)
16
12
Total Goals
(we found evidences for)
3
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve efficiency
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Improve brand engagement
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
Top Channels
Channels Used
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e-mail
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user generated content
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blogs
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social media
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website
- See 2 more
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e-mail
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user generated content
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blogs
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social media
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website
- See 2 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
