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Userlike vs Upland Localytics: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Userlike vs. Upland Localytics is based on a specific set of business needs and context. The comparison uses 3890 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Userlike and Upland Localytics

Userlike, Olark, SnapEngage, etc., belong to a category of solutions that help Live Chat, whereas Upland Localytics, Notificare, Biznessapps, etc., belong to a category of solutions that help Mobile Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Userlike covers Engagement Management with Chat, Helpdesk Management with Chat, Contact List Management with Chat, White Labeling with Chat, etc.

Upland Localytics focuses on Engagement Management with Mobile, Campaign Management with Mobile, Advertisement with Social Media, Promotion Management with Promotions, etc.

"I like that the user decides how much personal information she wants to reveal. In the chat, you don’t need to give your phone number or name. That comes up later once trust has built up through the conversation. " - Jewish Forum for Democracy and against anti-Semitism

"In the past year, we've seen over 50% of our reservations come through the app, and it's really shown the importance of mobile for us. We use Localytics to understand and influence every stage of our mobile user journey, starting right from the down...load. " - Tom Hillman

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Userlike

Focus area

Userlike is better than Upland Localytics for

Software Failure Risk

  • low

logo Upland Localytics

Focus area

Software Failure Risk

  • medium

About

Userlike | Live chat software to help your business win and nurture customers across messaging channels.

Mobile app marketing and analytics software that boost engagement

Age

2011

2010

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

57

36

Total Goals
(we found evidences for)

11

9

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


helpdesk management


contact list management

creating contact list



customer feedback management

measuring customer satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


lead qualification

lead qualification: technographic


generation of new leads


training & onboarding


social media management

social media analytics



rating and review management


conversion management


lifetime value management



loyalty management

customise loyalty program


knowledge management


workflow management




trade show marketing


touchpoint management


content management


personalized marketing


products & pricelist management





discount management




business development



campaign management


promotion management


segmentation and targeting



relationship marketing


sales incentive management




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Establish thought leadership

  • Improve digital and social presence

  • Improve brand engagement

  • Improve consistency

  • Scale best practices

  • Build brand awareness

  • Improve ROI

  • See 8 more
  • Enhance customer relationships

  • Improve ROI

  • Increase sales & revenue

  • Improve brand engagement

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Grow market share

  • Acquire customers

  • See 6 more

Top Channels

Channels Used

  • mobile

  • social media

  • mobile app

  • Twitter

  • Facebook

  • review sites

  • eBay

  • promotions

  • e-mail

  • coupons

  • phone calls

  • website

  • offline

  • on premises

  • See 11 more
  • mobile

  • social media

  • mobile app

  • Twitter

  • Facebook

  • review sites

  • eBay

  • promotions

  • e-mail

  • coupons

  • phone calls

  • website

  • offline

  • on premises

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting