Comparison Summary
This comparison report of Userlike vs. Upland Localytics is based on a specific set of business needs and context. The comparison uses 3890 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Userlike and Upland Localytics
Userlike, Olark, SnapEngage, etc., belong to a category of solutions that help Live Chat, whereas Upland Localytics, Notificare, Biznessapps, etc., belong to a category of solutions that help Mobile Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Userlike covers Engagement Management with Chat, Helpdesk Management with Chat, Contact List Management with Chat, White Labeling with Chat, etc.
Upland Localytics focuses on Engagement Management with Mobile, Campaign Management with Mobile, Advertisement with Social Media, Promotion Management with Promotions, etc.
"I like that the user decides how much personal information she wants to reveal. In the chat, you don’t need to give your phone number or name. That comes up later once trust has built up through the conversation. " - Jewish Forum for Democracy and against anti-Semitism
"In the past year, we've seen over 50% of our reservations come through the app, and it's really shown the importance of mobile for us. We use Localytics to understand and influence every stage of our mobile user journey, starting right from the down...load. " - Tom Hillman
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Userlike | Live chat software to help your business win and nurture customers across messaging channels.
Mobile app marketing and analytics software that boost engagement
Age
2011
2010
Financials
SEED
PRIVATE
Business Need
Total Processes
(we found evidences for)
57
36
Total Goals
(we found evidences for)
11
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve internal communications
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Establish thought leadership
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Improve digital and social presence
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Improve brand engagement
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Improve consistency
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Scale best practices
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Build brand awareness
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Improve ROI
- See 8 more
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Enhance customer relationships
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Improve ROI
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Increase sales & revenue
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Improve brand engagement
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Increase customer life time value
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Enter new markets internationally or locally
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Improve stakeholder relations
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Grow market share
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Acquire customers
- See 6 more
Top Channels
Channels Used
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mobile
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social media
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mobile app
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Twitter
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Facebook
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review sites
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eBay
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promotions
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e-mail
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coupons
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phone calls
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website
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offline
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on premises
- See 11 more
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mobile
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social media
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mobile app
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Twitter
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Facebook
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review sites
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eBay
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promotions
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e-mail
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coupons
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phone calls
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website
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offline
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on premises
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High