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UserTesting vs Startquestion survey: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for UserTesting medium Failure Risk for Startquestion survey low
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Comparison Summary

This comparison report of UserTesting vs. Startquestion survey is based on a specific set of business needs and context. The comparison uses 3046 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing UserTesting and Startquestion survey

UserTesting, Startquestion survey, Alchemer Enterprise Feedback Management Platform, Sogolytics, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

UserTesting covers Engaging Conversational Surveys with Website, Collecting Feedback with Website, Digital Marketing, Product Marketing, etc.

Startquestion survey focuses on Collecting Feedback with Promotions, Sales Document Management, Helpdesk Management, Market Research, etc.

"UserTesting makes me look like a super hero to my team. The fact that I can get insights in hours and not have to wait weeks is a game changer! " - Brian Clayton

"Cooperation between Coders Lab and Webankieta started in 2016, when as a programming school we were looking for a tool that would allow us to quickly check the skills of a person who wanted to sign up for our courses. Webankieta platform was able to... offer the ability to create knowledge tests in the form of online surveys that meet our requirements, including in terms of universality of application, careful development in terms of content and the possibility of a quick analysis of results. Since then, Coders Lab and Webankieta have been connected with constant cooperation, developed by other types of research and online surveys. We are able to recommend the platform to all companies wishing to have access to a universal tool with intuitive operation and advanced analysis of results. We appreciate the Webankieta service primarily for very good customer service - quick response to any queries and problems. The great advantage was also the ability to match the tool to our needs " - Magdalena Gajewska

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo UserTesting

Focus area

UserTesting is better than Startquestion survey for

Software Failure Risk

  • medium

logo Startquestion survey

Focus area

Software Failure Risk

  • low

About

Feedback tool for real-time feedback from real customers

Survey software for professionals and companies researching clients, employees and the community

Financials

PRIVATE

NA

Business Need

Total Processes
(we found evidences for)

66

24

Total Goals
(we found evidences for)

15

3

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (80)

Read Reviews (0)

engaging and following up

Read Reviews (47)

Read Reviews (0)

engaging with scheduling & cadence

Read Reviews (2)

Read Reviews (0)

customer feedback management

Read Reviews (65)

Read Reviews (75)

measuring customer satisfaction

Read Reviews (4)

Read Reviews (31)

measuring net promoter score

Read Reviews (1)

Read Reviews (16)

digital marketing

Read Reviews (30)

Read Reviews (0)

product marketing

Read Reviews (30)

Read Reviews (0)

workflow management

Read Reviews (23)

Read Reviews (0)

training & onboarding

Read Reviews (23)

Read Reviews (0)

products & pricelist management

Read Reviews (21)

Read Reviews (0)

segmentation and targeting

Read Reviews (14)

Read Reviews (0)

sales document management

Read Reviews (11)

Read Reviews (15)

proposal & quote management

Read Reviews (7)

Read Reviews (0)

contract management

Read Reviews (4)

Read Reviews (14)

competitive intelligence

Read Reviews (9)

Read Reviews (0)

communication management

Read Reviews (9)

Read Reviews (1)

sending & publishing communications

Read Reviews (8)

Read Reviews (1)

lead qualification

Read Reviews (8)

Read Reviews (0)

lead qualification: technographic

Read Reviews (5)

Read Reviews (0)

lead qualification: demographic

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (7)

Read Reviews (7)

content management

Read Reviews (7)

Read Reviews (1)

content curation

Read Reviews (3)

Read Reviews (1)

loyalty management

Read Reviews (6)

Read Reviews (2)

identify target customers

Read Reviews (5)

Read Reviews (0)

customise loyalty program

Read Reviews (1)

Read Reviews (2)

sales review & feedback

Read Reviews (6)

Read Reviews (0)

social media management

Read Reviews (5)

Read Reviews (4)

social media analytics

Read Reviews (2)

Read Reviews (4)

generation of new leads

Read Reviews (4)

Read Reviews (0)

subscription management

Read Reviews (3)

Read Reviews (0)

campaign management

Read Reviews (3)

Read Reviews (0)

rating and review management

Read Reviews (2)

Read Reviews (1)

creating contact list

Read Reviews (0)

Read Reviews (2)

contact list management

Read Reviews (0)

Read Reviews (4)

creating contact list

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Improve brand engagement

  • Enhance customer relationships

  • Improve digital and social presence

  • Scale best practices

  • Increase sales & revenue

  • Improve efficiency

  • Launch new products

  • Establish thought leadership

  • Improve ROI

  • Grow market share

  • Enter new markets internationally or locally

  • Improve internal communications

  • Build brand awareness

  • Improve navigation

  • See 12 more

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

Top Channels

Channels Used

  • promotions

  • e-mail

  • point of sale

  • offline

  • website

  • user generated content

  • blogs

  • See 4 more

  • promotions

  • e-mail

  • point of sale

  • offline

  • website

  • user generated content

  • blogs

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting