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UserTesting vs Startquestion survey: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of UserTesting vs. Startquestion survey is based on a specific set of business needs and context. The comparison uses 3046 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing UserTesting and Startquestion survey

UserTesting, Startquestion survey, Alchemer Enterprise Feedback Management Platform, Sogolytics, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

UserTesting covers Engaging Conversational Surveys with Website, Collecting Feedback with Website, Digital Marketing, Product Marketing, etc.

Startquestion survey focuses on Collecting Feedback with Promotions, Sales Document Management, Helpdesk Management, Market Research, etc.

"UserTesting has given us invaluable, instant insights into our customers. " - Justin Berkovi

"We have been using the Startquestion (Webankieta) since February 2015 and we have carried out over a dozen projects on relational and transactional customer satisfaction surveys. The platform is simple and intuitive to use. It gives the opportunity ...to view the results on an ongoing basis, audit the test, as well as automated reporting. However, the thing we appreciate the most is cooperation with the team with whom we work. They always help and have a very positive approach to meeting customer needs. I can recommend the Startquestion (Webankieta) system to institutions looking for a functional and reliable solution for conducting online surveys. " - Piotr Gajnodzinow

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo UserTesting

Focus area

UserTesting is better than Startquestion survey for

Software Failure Risk

  • medium

logo Startquestion survey

Focus area

Software Failure Risk

  • low

About

Feedback tool for real-time feedback from real customers

Survey software for professionals and companies researching clients, employees and the community

Financials

PRIVATE

NA

Business Need

Total Processes
(we found evidences for)

66

24

Total Goals
(we found evidences for)

15

3

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


customer feedback management

measuring customer satisfaction

measuring net promoter score




workflow management


training & onboarding


products & pricelist management



segmentation and targeting


sales document management

proposal & quote management

contract management


competitive intelligence


communication management

sending & publishing communications



lead qualification

lead qualification: technographic

lead qualification: demographic


helpdesk management



content management


loyalty management

identify target customers

customise loyalty program


sales review & feedback



social media management

social media analytics


generation of new leads


subscription management



campaign management


rating and review management



creating contact list


contact list management

creating contact list


Top Goals

Goals Achieved

  • Acquire customers

  • Improve brand engagement

  • Enhance customer relationships

  • Improve digital and social presence

  • Scale best practices

  • Increase sales & revenue

  • Improve efficiency

  • Launch new products

  • Establish thought leadership

  • Improve ROI

  • Grow market share

  • Enter new markets internationally or locally

  • Improve internal communications

  • Build brand awareness

  • Improve navigation

  • See 12 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

Top Channels

Channels Used

  • promotions

  • e-mail

  • point of sale

  • offline

  • website

  • user generated content

  • blogs

  • See 4 more
  • promotions

  • e-mail

  • point of sale

  • offline

  • website

  • user generated content

  • blogs

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting