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Ushur vs Oracle CX Sales: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Ushur vs. Oracle CX Sales is based on a specific set of business needs and context. The comparison uses 3157 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Ushur and Oracle CX Sales

Ushur, Relay Network, Oracle Advertising and Customer Experience (CX), etc., belong to a category of solutions that help Customer Experience Management, whereas Oracle CX Sales, Siebel CRM, SAP Customer Experience, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Ushur covers Engagement Management, Workflow Management with E-Mail, Customer Feedback Management, Sales Document Management with E-Mail, etc.

Oracle CX Sales focuses on Engagement Management, Social Media Management with Channel Partners, Relationship Management with Channel Partners, Collaboration with Offline, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Ushur

Focus area

Software Failure Risk

  • low

logo Oracle CX Sales

Focus area

Oracle CX Sales is better than Ushur for

Software Failure Risk

  • medium

About

Intelligent Automation Platform

Oracle CX Sales | Optimize Sales and Commerce Across All Channels

Age

1977

Financials

IPO

Business Need

Total Processes
(we found evidences for)

46

67

Total Goals
(we found evidences for)

8

11

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


workflow management


customer feedback management

measuring net promoter score

measuring customer satisfaction


sales document management

proposal & quote management

contract management


social media management

social media analytics

engaging on social media


lifetime value management


training & onboarding


customer case management


revenue cycle management


billing and invoice management





contact list management


rating and review management


account management


community building


helpdesk management



business development


campaign management


competitive intelligence


products & pricelist management


touchpoint management




knowledge management


communication management


relationship management



performance management



channel management



opportunity management


sales incentive management


generation of new leads




conversion management


lead qualification: demographic


lead qualification

lead qualification: demographic


customise loyalty program


loyalty management

customise loyalty program


pipeline management


subscription management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve ROI

  • Improve visibility

  • Establish thought leadership

  • Improve internal communications

  • Improve digital and social presence

  • See 5 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Improve stakeholder relations

  • Acquire customers

  • Grow market share

  • Improve internal communications

  • Improve efficiency

  • Improve ROI

  • Establish thought leadership

  • Launch new products

  • See 8 more

Top Channels

Channels Used

  • channel partners

  • phone calls

  • promotions

  • social media

  • e-mail

  • offline

  • mobile

  • on premises

  • chat

  • Slack

  • user generated content

  • blogs

  • website

  • video

  • events

  • trade shows

  • omnichannel

  • See 14 more
  • channel partners

  • phone calls

  • promotions

  • social media

  • e-mail

  • offline

  • mobile

  • on premises

  • chat

  • Slack

  • user generated content

  • blogs

  • website

  • video

  • events

  • trade shows

  • omnichannel

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting