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Veeam Backup & Replication vs SysAid: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Veeam Backup & Replication vs. SysAid is based on a specific set of business needs and context. The comparison uses 6910 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Veeam Backup & Replication and SysAid

Veeam Backup & Replication belong to a category of solutions that help Data Security, whereas SysAid belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Veeam Backup & Replication covers Communication Management with E-Mail, Helpdesk Management, Training & Onboarding, Collaboration, etc.

SysAid focuses on Helpdesk Management, Knowledge Management, Workflow Management, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Veeam Backup & Replication

Focus area

Software Failure Risk

  • medium

logo SysAid

Focus area

SysAid is better than Veeam Backup & Replication for

Software Failure Risk

  • medium

About

Backup software for virtual, physical and cloud - veeam.com

SysAid: ITSM, Service Desk & Help Desk Software with ...

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

33

47

Total Goals
(we found evidences for)

6

9

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications


training & onboarding



engagement management

engaging and following up


products & pricelist management


sales document management

contract management

proposal & quote management


workflow management


knowledge management


sales call management

meeting management


generation of new leads


lead qualification

lead qualification: technographic


customer feedback management

measuring customer satisfaction





social media management

social media analytics


competitive intelligence


performance management




contact list management


license management



content management


campaign management



Top Goals

Goals Achieved

  • Scale best practices

  • Acquire customers

  • Improve efficiency

  • Improve stakeholder relations

  • Enhance customer relationships

  • Improve ROI

  • See 3 more
  • Scale best practices

  • Enhance customer relationships

  • Improve efficiency

  • Acquire customers

  • Improve internal communications

  • Improve ROI

  • Improve consistency

  • Launch new products

  • Establish thought leadership

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • mobile

  • phone calls

  • website

  • mobile app

  • blogs

  • user generated content

  • chat

  • offline

  • support groups

  • on premises

  • Slack

  • point of sale

  • events

  • trade shows

  • See 12 more
  • e-mail

  • mobile

  • phone calls

  • website

  • mobile app

  • blogs

  • user generated content

  • chat

  • offline

  • support groups

  • on premises

  • Slack

  • point of sale

  • events

  • trade shows

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting