Comparison Summary
Introducing Velocify and Tenfold
Velocify, myphoner, ClickPoint Software, etc., belong to a category of solutions that help Sales Engagement, whereas Tenfold, Genesys Cloud, Twilio, etc., belong to a category of solutions that help Customer Experience Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Velocify covers Lead Management with Phone Calls, Engagement Management with Phone Calls, Lead Routing with Phone Calls, Helpdesk Management with Phone Calls, etc.
Tenfold focuses on Engagement Management with Phone Calls, Communication Management with Phone Calls, Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, etc.
"We had to quickly expand our capacity to be able to support this increase in interested members. Using tools like Velocify, and leveraging text and emails to stay in front of those consumers, ensured that we didn’t miss out on the opportunities. Thi...s wouldn’t have been possible without automation. " - Jerad Bjugstad
"Tenfold really made helping students more efficient. It’s put everything that we need to know about that student in one spot. " - Jessica Davison
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Mortgage sales software enabling sales engagement through sales process automaton
Tenfold - The Customer Experience Cloud‚
Age
2015
Financials
PRIVATE
SERIES C
Business Need
Total Processes
(we found evidences for)
61
62
Total Goals
(we found evidences for)
11
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Scale best practices
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Acquire customers
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Improve ROI
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Enhance customer relationships
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Shorten ramp up time
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Improve consistency
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Grow market share
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Launch new products
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Enter new markets internationally or locally
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Improve internal communications
- See 8 more
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Increase sales & revenue
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Acquire customers
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Improve ROI
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Enhance customer relationships
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Improve efficiency
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Improve consistency
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Improve visibility
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Scale best practices
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Establish thought leadership
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Improve stakeholder relations
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Grow market share
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Improve digital and social presence
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Enter new markets internationally or locally
- See 10 more
Top Channels
Channels Used
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phone calls
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social media
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e-mail
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offline
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LinkedIn
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point of sale
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chat
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events
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trade shows
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user generated content
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blogs
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omnichannel
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website
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Skype
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mass media
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television
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mobile
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games
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video
- See 16 more
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phone calls
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social media
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e-mail
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offline
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LinkedIn
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point of sale
-
chat
-
events
-
trade shows
-
user generated content
-
blogs
-
omnichannel
-
website
-
Skype
-
mass media
-
television
-
mobile
-
games
-
video
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
