Comparison Summary
This comparison report of Verint vs. Khoros Marketing is based on a specific set of business needs and context. The comparison uses 6192 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Verint and Khoros Marketing
Verint, Khoros Marketing, HypeAuditor, Community Sift, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Verint covers Engagement Management, Service Automation with Phone Calls, Customer Feedback Management with Promotions, Workforce Scheduling & Forecasting, etc.
Khoros Marketing focuses on Social Media Management with Social Media, Engagement Management with Social Media, Communication Management with Social Media, Content Management with Social Media, etc.
"The deployment of Verint Workforce Management in the back office allows Aegon to plan capacity consistently across each department for the first time. Data integrated into the Verint solution highlights gaps and allows teams to focus on improving sk...ill coverage and flexibility to ultimately improve the customer experience and turnaround times. " - Liam Morris-Ellis
"We’re really proud of the success of this campaign: we saw more than 40% growth in reach and more than 100% growth in engagement year-over-year. " - Mary Devine
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Verint | Innovating in digital, cloud and customer engagement transformation
Social Media Marketing Software to organize and measure the performance of social media campaigns
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
56
71
Total Goals
(we found evidences for)
5
12
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve efficiency
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Improve consistency
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Improve internal communications
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Improve brand engagement
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Manage risk
- See 2 more
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Improve digital and social presence
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Improve brand engagement
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Improve ROI
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Enhance customer relationships
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Build brand awareness
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Acquire customers
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Scale best practices
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Launch new products
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Enter new markets internationally or locally
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Manage risk
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Improve efficiency
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Increase sales & revenue
- See 9 more
Top Channels
Channels Used
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social media
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Facebook
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promotions
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user generated content
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Instagram
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Twitter
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website
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mobile
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blogs
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mobile app
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LinkedIn
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offline
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e-mail
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chat
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on premises
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video
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phone calls
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games
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trade shows
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mass media
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Facebook page
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point of sale
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television
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Pinterest
- See 21 more
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social media
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Facebook
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promotions
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user generated content
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Instagram
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Twitter
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website
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mobile
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blogs
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mobile app
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LinkedIn
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offline
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e-mail
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chat
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on premises
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video
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phone calls
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games
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trade shows
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mass media
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Facebook page
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point of sale
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television
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Pinterest
- See 21 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
