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Viber vs cegedim: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Viber vs. cegedim is based on a specific set of business needs and context. The comparison uses 3982 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Viber and cegedim

Viber, cegedim, JomSocial, Meetup Pro, etc., belong to a category of solutions that help Community Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Viber covers Communication Management with Phone Calls, Collaboration with Offline, Conference Call Management with Offline, Engagement Management with Chat, etc.

cegedim focuses on Sales Document Management, Collaboration, Communication Management, Content Management with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Viber

Focus area

Viber is better than cegedim for

Software Failure Risk

  • medium

logo cegedim

Focus area

cegedim is better than Viber for

Software Failure Risk

  • low

About

Calling and messaging app that connects people

A global technology and services company ... - Cegedim

Age

2010

Financials

M&A

IPO

Business Need

Total Processes
(we found evidences for)

51

47

Total Goals
(we found evidences for)

12

8

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications



conference call management


contact list management


engagement management

engaging and following up



sales document management

contract management

proposal & quote management



helpdesk management



sales call management


conversion management




generation of new leads


business development


community building


workflow management


international marketing


lead qualification

lead qualification: technographic


training & onboarding


social media management

scheduling post to social media






measuring customer satisfaction


customer feedback management

measuring customer satisfaction


competitive intelligence


payment management


products & pricelist management


calendar management



billing and invoice management




Top Goals

Goals Achieved

  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Improve brand engagement

  • Improve digital and social presence

  • Grow market share

  • Increase sales & revenue

  • Improve consistency

  • Improve efficiency

  • Launch new products

  • Improve stakeholder relations

  • Improve ROI

  • See 9 more
  • Improve efficiency

  • Enhance customer relationships

  • Manage risk

  • Grow market share

  • Improve ROI

  • Increase sales & revenue

  • Improve stakeholder relations

  • Build brand awareness

  • See 5 more

Top Channels

Channels Used

  • social media

  • website

  • promotions

  • mass media

  • mobile

  • mobile app

  • video

  • print media

  • offline

  • point of sale

  • phone calls

  • movies

  • user generated content

  • blogs

  • See 11 more
  • social media

  • website

  • promotions

  • mass media

  • mobile

  • mobile app

  • video

  • print media

  • offline

  • point of sale

  • phone calls

  • movies

  • user generated content

  • blogs

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting