Viber: Product updates, Customer stories, and Insights | 2026 Cuspera

Viber facilitates communication through text messaging, voice calls, and voice notes. It supports group messaging and offers features such as temporary messages and stickers for enhanced interaction. A limitation of Viber is that message delivery can be delayed at times, potentially resulting in communication disruptions.

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Viber provides communication and collaboration features for messaging, voice, and audio calls. It facilitates collaboration with teams, families, and colleagues, improving productivity and allowing communication with a global workforce. However, Viber has limitations in video conference and screen sharing capabilities, restricting its effectiveness for large-scale collaboration.

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Viber offers conference calling capabilities, enabling users to connect with up to 25 participants. It allows for video calling, but video conferencing is not available for group calls. Viber lacks the functionality for video conferencing with multiple participants.

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Viber allows users to easily communicate with contacts by providing a synchronized and automatically updated contact list. It also enables users to make calls and block unwanted contacts. Managing contacts can be challenging, and the interface may not be as intuitive as other messaging applications.

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Viber offers engagement management features for businesses, including brand visibility promotion through group chats, video calls, and sticker content, as well as e-commerce brand discovery options and advertising. Viber enables businesses to engage with customers and potential customers through personalized interactions and chatbots. Viber's engagement features are less recognizable when interacting with other users.

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Viber is a mobile messaging service that enables users to place phone calls and send text messages to all other Viber users without any cost.

It is a secure messaging and calling app that makes free international calls send text messages, open a group chat, and connects with people, no matter who they are, or where they are from. With Viber, users are not only limited to voice calls and chat; they can also exchange images, video and audio media using the platform.

Some of its features include send messages, make voice and video calls, start group chats and calls, join communities, share stickers and GIFs, create stickers and GIFs, delete and edit seen messages and set disappearing messages.

Viber is a Community Management Software mainly used by its customers to Improve Internal Communications and Enhance Customer Relationships by Communication Management, Collaboration and Conference Call Management .

Personalization, Alerts: popups & Notifications and Recording are some of the top features of Viber.

Viber is used by Education, Information Technology And Services and Computer Software among other industries.

Zapnito, Bettermode, Socialengine and Forj are popular alternatives for Viber.

Viber is headquartered at Bne Brak, Tel Aviv.