Comparison Summary
Introducing Viber and Forj
Viber, Forj, JomSocial, Meetup Pro, etc., belong to a category of solutions that help Community Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Viber covers Communication Management with Phone Calls, Collaboration with Offline, Conference Call Management with Offline, Engagement Management with Chat, etc.
Forj focuses on Engagement Management with Mobile, Communication Management with E-Mail, Collaboration with Mobile, Sales Document Management with Mobile, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Business Need
Total Processes
(we found evidences for)
51
48
Total Goals
(we found evidences for)
12
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Improve internal communications
-
Enhance customer relationships
-
Acquire customers
-
Improve brand engagement
-
Improve digital and social presence
-
Grow market share
-
Increase sales & revenue
-
Improve consistency
-
Improve efficiency
-
Launch new products
-
Improve stakeholder relations
-
Improve ROI
- See 9 more
-
Increase sales & revenue
-
Establish thought leadership
-
Improve ROI
-
Enhance customer relationships
-
Scale best practices
-
Improve internal communications
-
Acquire customers
-
Build brand awareness
-
Improve consistency
-
Improve digital and social presence
- See 7 more
Top Channels
Channels Used
-
mobile
-
e-mail
-
chat
-
social media
-
mobile app
-
user generated content
-
blogs
-
newsletter
-
Slack
-
website
-
print media
-
magazine
-
phone calls
-
text SMS
-
games
-
LinkedIn
-
promotions
- See 14 more
-
mobile
-
e-mail
-
chat
-
social media
-
mobile app
-
user generated content
-
blogs
-
newsletter
-
Slack
-
website
-
print media
-
magazine
-
phone calls
-
text SMS
-
games
-
LinkedIn
-
promotions
- See 14 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
