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Compare Viber vs Higher Logic Thrive Community

Comparison Summary

For Viber vs Higher Logic Thrive Community comparison, Our AI algorithm looked at 4121 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Viber and Higher Logic Thrive Community to solve their respective business needs.

Pros and cons of Viber and Higher Logic Thrive Community

Viber is more suited to businesses that require Communication Management with Phone Calls and Collaboration with Offline where as Higher Logic Thrive Community is focused towards Engagement Management and Collaboration .

Both Viber and Higher Logic Thrive Community are Community Management software, peers recommend Viber for conference call management and content management where as Higher Logic Thrive Community is more known for collaboration .

logo Viber

Focus area

Viber is better than Higher Logic Thrive Community for

Software Failure Risk

  • medium

logo Higher Logic Thrive Community

Focus area

Higher Logic Thrive Community is better than Viber for

Software Failure Risk

  • medium

About

Calling and messaging app that connects people

Engagement tool for an ongoing, meaningful interaction with customers, members, and employees

Age

2010

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

51

64

Total Goals
(we found evidences for)

12

11

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications



conference call management


contact list management


engagement management

engaging and following up



sales document management

contract management



helpdesk management



sales call management


conversion management




generation of new leads


business development


community building


trade show marketing


workflow management


knowledge management


training & onboarding



measuring customer satisfaction


measuring net promoter score


customer feedback management

measuring customer satisfaction

measuring net promoter score


competitive intelligence


lifetime value management


create learning path


courses & assessment

create learning path



social media marketing



promotion management


subscription management


Top Goals

Goals Achieved

  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Improve brand engagement

  • Improve digital and social presence

  • Grow market share

  • Increase sales & revenue

  • Improve consistency

  • Improve efficiency

  • Launch new products

  • Improve stakeholder relations

  • Improve ROI

  • See 9 more
  • Scale best practices

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Establish thought leadership

  • Improve internal communications

  • Improve digital and social presence

  • Improve efficiency

  • Improve ROI

  • Enter new markets internationally or locally

  • Launch new products

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • user generated content

  • blogs

  • website

  • promotions

  • offline

  • social media

  • trade shows

  • phone calls

  • newsletter

  • display advertisement

  • events

  • video

  • point of sale

  • mobile

  • coupons

  • on premises

  • print media

  • magazine

  • causes and charity

  • review sites

  • eBay

  • See 19 more
  • e-mail

  • user generated content

  • blogs

  • website

  • promotions

  • offline

  • social media

  • trade shows

  • phone calls

  • newsletter

  • display advertisement

  • events

  • video

  • point of sale

  • mobile

  • coupons

  • on premises

  • print media

  • magazine

  • causes and charity

  • review sites

  • eBay

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting