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Viber vs KeyReply: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Viber medium Failure Risk for KeyReply medium
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Comparison Summary

This comparison report of Viber vs. KeyReply is based on a specific set of business needs and context. The comparison uses 3765 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Viber and KeyReply

Viber, JomSocial, Meetup Pro, etc., belong to a category of solutions that help Community Management, whereas KeyReply, Rocket.Chat, HappyFox Live Chat, etc., belong to a category of solutions that help Live Chat. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Viber covers Communication Management with Phone Calls, Collaboration with Offline, Conference Call Management with Offline, Engagement Management with Chat, etc.

KeyReply focuses on Collaboration with Chat, Communication Management with E-Mail, Engagement Management with Chat, Content Management with Chat, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Viber

Focus area

Software Failure Risk

  • medium

logo KeyReply

Focus area

KeyReply is better than Viber for

Software Failure Risk

  • medium

About

Calling and messaging app that connects people

Best AI Chatbot Developers in Asia | KeyReply

Age

2010

Financials

M&A

SEED

Business Need

Total Processes
(we found evidences for)

51

31

Total Goals
(we found evidences for)

12

2

Top Processes

Evidences indicate better relative satisfaction

communication management

Read Reviews (151)

Read Reviews (72)

sending & publishing communications

Read Reviews (135)

Read Reviews (64)

collaboration

Read Reviews (50)

Read Reviews (86)

conference call management

Read Reviews (38)

Read Reviews (20)

contact list management

Read Reviews (35)

Read Reviews (10)

engagement management

Read Reviews (25)

Read Reviews (26)

engaging and following up

Read Reviews (15)

Read Reviews (15)

content management

Read Reviews (24)

Read Reviews (20)

content sharing

Read Reviews (24)

Read Reviews (16)

sales document management

Read Reviews (23)

Read Reviews (16)

contract management

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (7)

Read Reviews (4)

sales call management

Read Reviews (5)

Read Reviews (8)

meeting management

Read Reviews (1)

Read Reviews (6)

conversion management

Read Reviews (5)

Read Reviews (1)

generation of new leads

Read Reviews (2)

Read Reviews (0)

business development

Read Reviews (2)

Read Reviews (0)

community building

Read Reviews (2)

Read Reviews (0)

workflow management

Read Reviews (1)

Read Reviews (5)

lead qualification

Read Reviews (0)

Read Reviews (4)

lead qualification: technographic

Read Reviews (0)

Read Reviews (4)

training & onboarding

Read Reviews (0)

Read Reviews (4)

rating and review management

Read Reviews (0)

Read Reviews (2)

bundling of products

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Improve brand engagement

  • Improve digital and social presence

  • Grow market share

  • Increase sales & revenue

  • Improve consistency

  • Improve efficiency

  • Launch new products

  • Improve stakeholder relations

  • Improve ROI

  • See 9 more

  • Improve internal communications

  • Acquire customers

Top Channels

Channels Used

  • chat

  • e-mail

  • phone calls

  • video

  • offline

  • social media

  • Facebook

  • events

  • trade shows

  • text SMS

  • mobile

  • on premises

  • mobile app

  • games

  • website

  • Slack

  • Skype

  • See 14 more

  • chat

  • e-mail

  • phone calls

  • video

  • offline

  • social media

  • Facebook

  • events

  • trade shows

  • text SMS

  • mobile

  • on premises

  • mobile app

  • games

  • website

  • Slack

  • Skype

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting