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Vidyo vs Cisco Webex: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Vidyo vs. Cisco Webex is based on a specific set of business needs and context. The comparison uses 14244 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Vidyo and Cisco Webex

Vidyo, Cisco Webex, ezTalks, StarLeaf Platform, etc., belong to a category of solutions that help Webinar and Conferencing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Vidyo covers Collaboration with Video, Attendee Engagement with Video, Event Onboarding with Offline, Customer Feedback Management with Promotions, etc.

Cisco Webex focuses on Collaboration with Video, Conference Call Management with Offline, Sales Call Management with Phone Calls, Content Management with Video, etc.

"The most secure environment and at the same time in a grandma easy' kind of platform so that anybody and everybody is able to use this. " - Pankaj Pawar,

"When coronavirus hit, Webex Contact Center allowed us to get our employees working from home and get them working effectively. With everyone working from home, we haven't really skipped a beat and Cisco technologies have allowed us to do that. " - Mike Hincks

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Vidyo

Focus area

Vidyo is better than Cisco Webex for

Software Failure Risk

  • low

logo Cisco Webex

Focus area

Cisco Webex is better than Vidyo for

Software Failure Risk

  • low

About

Embed Video into Your Digital Communications

Enterprise Solution for Online Meetings, Video Conferencing and webinars with Screen share, messaging and more

Age

1984

Financials

M&A

IPO

Business Need

Total Processes
(we found evidences for)

43

78

Total Goals
(we found evidences for)

10

17

Top Processes

Evidences indicate better relative satisfaction



conference call management


engagement management

engaging and following up


training & onboarding



customer feedback management

measuring customer satisfaction

measuring net promoter score


workflow management


social media management

social media analytics

engaging on social media


communication management

sending & publishing communications


sales document management

proposal & quote management

contract management



customer case management


lead qualification

lead qualification: technographic




campaign management



products & pricelist management


helpdesk management


business development


generation of new leads


knowledge management


sales call management



contact list management



sales review & feedback




trade show marketing


rating and review management


competitive intelligence


courses & assessment



lifetime value management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Improve internal communications

  • Acquire customers

  • Improve ROI

  • Scale best practices

  • Enhance customer relationships

  • Establish thought leadership

  • Launch new products

  • Improve efficiency

  • Manage risk

  • See 7 more
  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • Scale best practices

  • Launch new products

  • Grow market share

  • Enter new markets internationally or locally

  • Improve ROI

  • Build brand awareness

  • Improve visibility

  • Improve stakeholder relations

  • Establish thought leadership

  • Improve brand engagement

  • Increase sales & revenue

  • Improve digital and social presence

  • Increase customer life time value

  • Improve efficiency

  • See 14 more

Top Channels

Channels Used

  • offline

  • phone calls

  • video

  • trade shows

  • events

  • chat

  • mobile

  • on premises

  • e-mail

  • mobile app

  • website

  • text SMS

  • user generated content

  • Skype

  • blogs

  • social media

  • mass media

  • point of sale

  • promotions

  • print media

  • magazine

  • channel partners

  • Slack

  • games

  • support groups

  • Facebook at work

  • Facebook

  • movies

  • out of home

  • brochure

  • review sites

  • Amazon

  • causes and charity

  • See 30 more
  • offline

  • phone calls

  • video

  • trade shows

  • events

  • chat

  • mobile

  • on premises

  • e-mail

  • mobile app

  • website

  • text SMS

  • user generated content

  • Skype

  • blogs

  • social media

  • mass media

  • point of sale

  • promotions

  • print media

  • magazine

  • channel partners

  • Slack

  • games

  • support groups

  • Facebook at work

  • Facebook

  • movies

  • out of home

  • brochure

  • review sites

  • Amazon

  • causes and charity

  • See 30 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting