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VisionFlow vs Scratchpad: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of VisionFlow vs. Scratchpad is based on a specific set of business needs and context. The comparison uses 1620 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing VisionFlow and Scratchpad

VisionFlow, and Scratchpad belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

VisionFlow covers Helpdesk Management, Knowledge Management with User Generated Content, Sales Document Management, Products & Pricelist Management with E-Mail, etc.

Scratchpad focuses on Forecasting, Workflow Management, Pipeline Management, Engagement Management, etc.

"What has been very useful for us is to be able to use workflows in VisionFlow to organize our work. When the responsibility is to be transferred between different departments and distributed to different people as a case is worked through, it is rea...lly good help for us. The system handles this automatically and when a case including sub-cases is ready, interested parties are informed about it and you can follow it up via the reporting functions that are included. Really simple! " - Mats Björklund

"PSA: If you're in sales, use Salesforce, and you AREN'T using Scratchpad, then you are a damn fool. I'm blown away at how much time it is saving our team, with updating opps, next steps, notes, etc. " - Mitch Miller

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo VisionFlow

Focus area

VisionFlow is better than Scratchpad for

Software Failure Risk

  • low

logo Scratchpad

Focus area

Scratchpad is better than VisionFlow for

Software Failure Risk

  • medium

About

VisionFlow: Powerful software for Customer Support, Project Management, ITSM, CRM

Fastest experience to update Salesforces

Financials

NA

SERIES B

Business Need

Total Processes
(we found evidences for)

29

46

Total Goals
(we found evidences for)

6

6

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


knowledge management


sales document management

contract management

proposal & quote management


products & pricelist management


workflow management


communication management

sending & publishing communications


engagement management

engaging and following up


contact list management


customer case management


revenue cycle management


training & onboarding



business development



pipeline management


opportunity management





account management




segmentation and targeting


conversion management



promotion management


discount management


meeting management


sales call management

meeting management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve internal communications

  • Acquire customers

  • Scale best practices

  • Improve efficiency

  • Improve visibility

  • See 3 more
  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Launch new products

  • Acquire customers

  • Enhance customer relationships

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • website

  • offline

  • social media

  • games

  • chat

  • LinkedIn

  • on premises

  • promotions

  • See 7 more
  • phone calls

  • e-mail

  • website

  • offline

  • social media

  • games

  • chat

  • LinkedIn

  • on premises

  • promotions

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting