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Compare VoiceOps vs Productive

Comparison Summary

For VoiceOps vs Productive comparison, Our AI algorithm looked at 668 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using VoiceOps and Productive to solve their respective business needs.

Pros and cons of VoiceOps and Productive

VoiceOps is more suited to businesses that require Sales Coaching with Phone Calls and Contact Center Performance Management with Phone Calls where as Productive is focused towards Sales Call Management with Phone Calls and Collaboration .

logo VoiceOps

Focus area

VoiceOps is better than Productive for

Software Failure Risk

  • medium

logo Productive

Focus area

Software Failure Risk

  • medium

About

AI coaching and training platform for call centers

Call Assistant that syncs mobile calls to CRM.

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

28

30

Total Goals
(we found evidences for)

8

4

Top Processes

Evidences indicate better relative satisfaction



helpdesk management


sales call management

call transcription


communication management

tracking & monitoring communications


sales review & feedback



training & onboarding




workflow management


contact list management



generation of new leads


products & pricelist management


proposal & quote management


sales document management

proposal & quote management



pipeline management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Improve ROI

  • Improve efficiency

  • Acquire customers

  • Scale best practices

  • Shorten ramp up time

  • Improve consistency

  • Enhance customer relationships

  • See 5 more
  • Scale best practices

  • Increase sales & revenue

  • Improve internal communications

  • Acquire customers

  • See 1 more

Top Channels

Channels Used

  • phone calls

  • mobile

  • offline

  • point of sale

  • See 1 more
  • phone calls

  • mobile

  • offline

  • point of sale

  • See 1 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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medium

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Migration Risk

No Data

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medium

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Business Setting