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Vtiger all-in-one CRM vs BUSINESSNEXT (formerly CRMNEXT): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Vtiger all-in-one CRM vs. BUSINESSNEXT (formerly CRMNEXT) is based on a specific set of business needs and context. The comparison uses 9227 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Vtiger all-in-one CRM and BUSINESSNEXT (formerly CRMNEXT)

Vtiger all-in-one CRM, BUSINESSNEXT (formerly CRMNEXT), Vtiger Sales CRM, Apptivo, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Vtiger all-in-one CRM covers Opportunity Management, Campaign Management with E-Mail, Collaboration, Sales Document Management with E-Mail, etc.

BUSINESSNEXT (formerly CRMNEXT) focuses on Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.

"The single biggest driver of customer satisfaction, by far, is ease. Combining self-service knowledge with the transformation of our customer interaction centre and website gives us the confidence to say: buying and enjoying your BMW just got easier. " - BMW Group and Financial Services UK

"Strong focus on customer centricity is our business motto and we consistently aim to deliver superior value with an excellent and caring experience for the customer. CRMNEXT platform has proven to be a great enabler in this endeavour. With its stron...g integration capabilities, easy renewals management, and faster retail web sales management we have been able to take our service to the next level by providing the best customer experience at every touchpoint. " - K V DIPU

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Vtiger all-in-one CRM

Focus area

Vtiger all-in-one CRM is better than BUSINESSNEXT (formerly CRMNEXT) for

Software Failure Risk

  • medium

logo BUSINESSNEXT (formerly CRMNEXT)

Focus area

BUSINESSNEXT (formerly CRMNEXT) is better than Vtiger all-in-one CRM for

Software Failure Risk

  • low

About

Vtiger all-in-one CRM | Provide a seamless customer experience across marketing, sales, and customer support

The #1 CRM For Banking And Insurance

Age

2003

Financials

PRIVATE

SERIES A

Business Need

Total Processes
(we found evidences for)

51

24

Total Goals
(we found evidences for)

10

5

Top Processes

Evidences indicate better relative satisfaction


opportunity management



workflow management



sales document management

proposal & quote management

contract management


billing and invoice management


engagement management

engaging and following up


communication management

tracking & monitoring communications

sending & publishing communications



contact list management

creating contact list


generation of new leads


customer case management







knowledge management



pipeline management


account management





conversion management


business development


relationship management


sales call management

meeting management


customer feedback management





monitoring social media


engaging on social media


social media analytics


social media management

monitoring social media

engaging on social media

social media analytics





segmentation and targeting


calendar management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Improve internal communications

  • Improve ROI

  • Grow market share

  • Improve efficiency

  • Improve digital and social presence

  • See 7 more
  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more

Top Channels

Channels Used

  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more
  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting