Vtiger all-in-one CRM Overview

Vtiger’s All-in-one CRM platform offers seamless customer experience and multi-channel communication to boost engagement and sales. It includes features like email marketing, sales forecasts, and workflow automation for enhanced productivity and revenue growth.

Use Cases

Customers recommend Opportunity Management, Campaign Management, Workflow Management, as the business use cases that they have been most satisfied with while using Vtiger all-in-one CRM.

Other use cases:

  • Collaboration
  • Proposal & Quote Management
  • Billing And Invoice Management
  • Engagement Management
  • Communication Management
  • Helpdesk Management
  • Contact List Management
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Vtiger all-in-one CRM.

Other priorities:

  • Acquire Customers
  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
  • Improve ROI
  • Grow Market Share
  • Improve Efficiency
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Vtiger all-in-one CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Vtiger all-in-one CRM works with different mediums / channels such as E-Mail. and Social Media.

Vtiger all-in-one CRM's features include Ticketing, Dashboard, Recording, etc. and Vtiger all-in-one CRM support capabilities include Chat Support, Email Support, Phone Support, etc. also Vtiger all-in-one CRM analytics capabilities include Analytics, and Custom Reports.

Reviews

"The single biggest driver of customer satisfaction, by far, is ease. Combining self-service knowledge with the transformation of our customer interaction centre and website gives us the confidence to say: buying and enjoying your BMW just got easier." - BMW Group and Financial Services UK

Vtiger all-in-one CRM, Vtiger Sales CRM, Apptivo, Freshsales, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Vtiger all-in-one CRM

Top Industries

  • Information Technology and Services
  • Computer Software
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Vtiger all-in-one CRM is popular in Information Technology And Services, Computer Software, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Vtiger all-in-one CRM Use Cases

How does Vtiger all-in-one CRM address your Opportunity Management Challenges?

Why is Vtiger all-in-one CRM the best choice for Campaign Management?

What benefits does Vtiger all-in-one CRM offer for Workflow Management?

What makes Vtiger all-in-one CRM ideal for Collaboration?

What makes Vtiger all-in-one CRM ideal for Proposal & Quote Management?

36+ more Business Use Cases

35 buyers and buying teams have used Cuspera to assess how well Vtiger all-in-one CRM solved their CRM needs. Cuspera uses 5678 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Vtiger all-in-one CRM testimonial

General Manager, Group Customer Strategy

BMW Group and Financial Services UK

The single biggest driver of customer satisfaction, by far, is ease. Combining self-service knowledge with the transformation of our customer interaction centre and website gives us the confidence to say: buying and enjoying your BMW just got easier. Testimonial By BMW Group and Financial Services UK
Vtiger all-in-one CRM testimonial

Annamarie Bermundo

Assistant Vice President of Digital and CRM Platforms

L'Oreal Paris

Being able to measure how satisfied consumers were with the old site and seeing the progression and lift in our satisfaction scores has been invaluable. Testimonial By Annamarie Bermundo
Vtiger all-in-one CRM testimonial

Alex Richwagen

New York Life Insurance Company

Our Consumer Health Index – by using speech analytics categories – can tell you the percentage of times a customer is dissatisfied or confused, how many data processing errors they’re telling us we have, and how much effort they’ve had to go through for issue resolution. Testimonial By Alex Richwagen
CUSTOMERS TESTIMONIALS
Vtiger all-in-one CRM testimonial

General Manager, Group Customer Strategy

BMW Group and Financial Services UK

The single biggest driver of customer satisfaction, by far, is ease. Combining self-service knowledge with the transformation of our customer interaction centre and website gives us the confidence to say: buying and enjoying your BMW just got easier. Testimonial By BMW Group and Financial Services UK
Vtiger all-in-one CRM testimonial

Annamarie Bermundo

Assistant Vice President of Digital and CRM Platforms

L'Oreal Paris

Being able to measure how satisfied consumers were with the old site and seeing the progression and lift in our satisfaction scores has been invaluable. Testimonial By Annamarie Bermundo
Vtiger all-in-one CRM testimonial

Alex Richwagen

New York Life Insurance Company

Our Consumer Health Index – by using speech analytics categories – can tell you the percentage of times a customer is dissatisfied or confused, how many data processing errors they’re telling us we have, and how much effort they’ve had to go through for issue resolution. Testimonial By Alex Richwagen

Case Studies

COMPANY INDUSTRY CASE STUDIES
Vtiger all-in-one CRM case study
Computer Software
Computer Software
Case Study Labstats

How Labstats Increased customer renewal rate with the help of Vtiger CRM

Read More
Vtiger all-in-one CRM case study
Information Technology and Services
Information Technology and Services
Case Study DH Wireless

How DH Wireless Increased team's productivity with the help of Vtiger CRM

Read More
Vtiger all-in-one CRM case study
Information Technology and Services
Information Technology and Services
Case Study XSEED

How XSEED Increased team productivity with the help of Vtiger CRM

Read More

Video

All-in-one CRM for Marketing: Sales & Customer service teams

Video Thumbnail

Frequently Asked Questions(FAQ)

for Vtiger all-in-one CRM

What is Vtiger all-in-one CRM?

Vtiger’s All-in-one CRM platform provides a seamless customer experience and helps to increase engagement, sell more and grow brand loyalty. It is built for enterprises looking to provide a great customer experience throughout the entire customer journey.

Its primary features include email marketing, customer portal, sales forecasts, workflow automation, inventory management, insights and integrations. This allows to boost revenue, increase conversion rate and efficiency, sales productivity growth, increase in CAGR and SLA fulfillment.

It provides 360 degree historical view of every contact. It supports multi channel communication. It offers marketing campaigns to attract and engage customers and also allows to measure campaign performance and profitability. It provides powerful tools to manage projects and to track inventory and services.

What is Vtiger all-in-one CRM used for?

Vtiger all-in-one CRM is a CRM Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Opportunity Management, Campaign Management and Workflow Management .

What are the top features of Vtiger all-in-one CRM?

Ticketing, Dashboard and Recording are some of the top features of Vtiger all-in-one CRM.

Who uses Vtiger all-in-one CRM?

Vtiger all-in-one CRM is used by Information Technology And Services, Computer Software and Marketing And Advertising among other industries.

What are Vtiger all-in-one CRM alternatives?

Vtiger Sales CRM, Apptivo and Freshsales are popular alternatives for Vtiger all-in-one CRM.

Where is Vtiger all-in-one CRM located?

Vtiger all-in-one CRM is headquartered at No. 95, 12th Main 3rd Block, Rajajinagar Bangalore – 560010, Karnataka, India .
lightning

Peers used Vtiger all-in-one CRM for opportunity management and campaign management

Vtiger all-in-one CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.60/5

Read Reviews (101)
Custom Reports

3.60/5

Read Reviews (558)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.60/5

Read Reviews (101)
Custom Reports

3.60/5

Read Reviews (558)

Vtiger all-in-one CRM Integrations

Vtiger all-in-one CRM integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Software Failure Risk Guidance

?

for Vtiger all-in-one CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Vtiger all-in-one CRM

Vtiger Profile

Company Name

Vtiger

Company Website

https://www.vtiger.com/

Year Founded

2003

HQ Location

No. 95, 12th Main 3rd Block, Rajajinagar Bangalore – 560010, Karnataka, India

Employees

101-250

Social

Financials

PRIVATE