Vtiger One Overview

Vtiger’s All-in-one CRM platform offers seamless customer experience and multi-channel communication to boost engagement and sales. It includes features like email marketing, sales forecasts, and workflow automation for enhanced productivity and revenue growth.

Use Cases

Customers recommend Opportunity Management, Campaign Management, Workflow Management, as the business use cases that they have been most satisfied with while using Vtiger One.

Other use cases:

  • Collaboration
  • Proposal & Quote Management
  • Billing And Invoice Management
  • Engagement Management
  • Communication Management
  • Helpdesk Management
  • Contact List Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Vtiger One.

Other priorities:

  • Acquire Customers
  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
  • Improve ROI
  • Grow Market Share
  • Improve Efficiency
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Vtiger One Use-Cases and Business Priorities: Customer Satisfaction Data

Vtiger One works with different mediums / channels such as E-Mail. and Social Media.

Vtiger One's features include Ticketing, Dashboard, Recording, etc. and Vtiger One support capabilities include Chat Support, Email Support, Phone Support, etc. also Vtiger One analytics capabilities include Analytics, and Custom Reports.

Reviews

"Being able to measure how satisfied consumers were with the old site and seeing the progression and lift in our satisfaction scores has been invaluable." - Annamarie Bermundo

Vtiger One, Less Annoying CRM, Teamgate CRM, Floify, monday sales CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Vtiger One

Top Industries

  • Information Technology and Services
  • Computer Software
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Vtiger One is popular in Information Technology And Services, Computer Software, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Vtiger One Customer wins, Customer success stories, Case studies

What Are the key features of Vtiger One for Opportunity Management?

Why is Vtiger One the best choice for Campaign Management?

How can Vtiger One optimize your Workflow Management Workflow?

How does Vtiger One facilitate Collaboration?

What solutions does Vtiger One provide for Proposal & Quote Management?

11 buyers and buying teams have used Cuspera to assess how well Vtiger One solved their CRM needs. Cuspera uses 5678 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Vtiger One testimonial

Annamarie Bermundo

Assistant Vice President of Digital and CRM Platforms

L'Oreal Paris
Being able to measure how satisfied consumers were with the old site and seeing the progression and lift in our satisfaction scores has been invaluable. Testimonial By Annamarie Bermundo
Vtiger One testimonial

Alex Richwagen

New York Life Insurance Company
Our Consumer Health Index – by using speech analytics categories – can tell you the percentage of times a customer is dissatisfied or confused, how many data processing errors they’re telling us we have, and how much effort they’ve had to go through for issue resolution. Testimonial By Alex Richwagen
Vtiger One testimonial

General Manager, Group Customer Strategy

BMW Group and Financial Services UK
The single biggest driver of customer satisfaction, by far, is ease. Combining self-service knowledge with the transformation of our customer interaction centre and website gives us the confidence to say: buying and enjoying your BMW just got easier. Testimonial By BMW Group and Financial Services UK
CUSTOMERS TESTIMONIALS
Vtiger One testimonial

Annamarie Bermundo

Assistant Vice President of Digital and CRM Platforms

L'Oreal Paris
Being able to measure how satisfied consumers were with the old site and seeing the progression and lift in our satisfaction scores has been invaluable. Testimonial By Annamarie Bermundo
Vtiger One testimonial

Alex Richwagen

New York Life Insurance Company
Our Consumer Health Index – by using speech analytics categories – can tell you the percentage of times a customer is dissatisfied or confused, how many data processing errors they’re telling us we have, and how much effort they’ve had to go through for issue resolution. Testimonial By Alex Richwagen
Vtiger One testimonial

General Manager, Group Customer Strategy

BMW Group and Financial Services UK
The single biggest driver of customer satisfaction, by far, is ease. Combining self-service knowledge with the transformation of our customer interaction centre and website gives us the confidence to say: buying and enjoying your BMW just got easier. Testimonial By BMW Group and Financial Services UK

Aurik - Management Consulting

Vtiger CRM helped Aurik, a business accelerator in Johannesburg, improve turnaround time and boost team performance. Aurik needed a simple tool to track progress and manage handovers for its 350 busi...ness clients. They chose Vtiger for its easy setup, project management, and strong case management with SLAs. Employees start their day with Vtiger, using its dashboard to track work. The system made it easy for Aurik to build a tool that fit their needs.

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GB Advisors - Information Technology And Services

Vtiger CRM helped GB Advisors improve its sales process. The company switched from Excel and an expensive CRM to Vtiger’s Ultimate Edition. GB Advisors customized Vtiger, using about 60% of its featu...res and over 30 custom fields. They automated business rules with 50+ workflows and tracked nearly 100 business reports. Email campaigns and autoresponders are key features. Vtiger enabled GB Advisors to scale its customer base.

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Hogar Futuro - Construction And Real Estate Development

Vtiger CRM helped Hogar Futuro solve problems with real-time business data and customer information. The Sales and Help Desk modules gave a full view of customer data and improved follow-ups on home ...warranties. Vtiger One View unified sales, deals, and invoices in one place. Executives could see weekly and monthly sales and make better decisions. Customer satisfaction rose from 7.0 to 8.5.

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Altius Sports & Leisure Pvt Ltd - Entertainment

Vtiger CRM helped Altius Sports & Leisure Pvt Ltd fix problems with their old CRM. The old system was hard to use and led to missed sales leads. Vtiger CRM was easy to set up and simple for the sales... team to use. The team started entering data more often and tracking leads better. Sales processes became more organized. The company now captures every lead and supports business growth with Vtiger CRM.

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Amagi Group - Information Technology And Services

Vtiger CRM helped Amagi Group move from spreadsheets to a cloud-based CRM. The company needed better data management as it grew and expanded internationally. Vtiger CRM gave real-time access to sales... data and improved collaboration for sales reps. Amagi Group now uses reports and sales insights to track growth and performance. The switch to Vtiger CRM solved issues with missed data and inconsistent information.

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Arvedi Metalfer do Brasil - Manufacturing

Vtiger CRM helped Arvedi Metalfer do Brasil organize its sales data and streamline its sales process. Before Vtiger, the company struggled with disorganized sales and fragmented information. Vtiger C...RM's customizable modules, especially Quotation and Support Tickets, centralized commercial data and improved workflow. The sales team quickly adapted to the user-friendly system. Productivity and internal organization improved, and the company can now track performance indicators and spot new sales opportunities more easily.

Read more →

All-in-one CRM for Marketing: Sales & Customer service teams

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Frequently Asked Questions(FAQ)

for Vtiger One

What is Vtiger One?

Vtiger’s All-in-one CRM platform provides a seamless customer experience and helps to increase engagement, sell more and grow brand loyalty. It is built for enterprises looking to provide a great customer experience throughout the entire customer journey.

Its primary features include email marketing, customer portal, sales forecasts, workflow automation, inventory management, insights and integrations. This allows to boost revenue, increase conversion rate and efficiency, sales productivity growth, increase in CAGR and SLA fulfillment.

It provides 360 degree historical view of every contact. It supports multi channel communication. It offers marketing campaigns to attract and engage customers and also allows to measure campaign performance and profitability. It provides powerful tools to manage projects and to track inventory and services.

What is Vtiger One used for?

Vtiger One is a CRM Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Opportunity Management, Campaign Management and Workflow Management .

What are the top features of Vtiger One?

Ticketing, Dashboard and Recording are some of the top features of Vtiger One.

Who uses Vtiger One?

Vtiger One is used by Information Technology And Services, Computer Software and Marketing And Advertising among other industries.

What are Vtiger One alternatives?

Less Annoying CRM, Teamgate CRM, Floify and Monday Sales CRM are popular alternatives for Vtiger One.

Where is Vtiger One located?

Vtiger One is headquartered at No. 95, 12th Main 3rd Block, Rajajinagar Bangalore – 560010, Karnataka, India .
lightning

Peers used Vtiger One for opportunity management and campaign management

Vtiger One Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.60/5 ★

Read Reviews (101)
Custom Reports

3.60/5 ★

Read Reviews (558)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.60/5 ★

Read Reviews (101)
Custom Reports

3.60/5 ★

Read Reviews (558)

Software Failure Risk Guidance

?

for Vtiger One

Overall Risk Meter

Low Medium High

Top Failure Risks for Vtiger One

Vtiger Systems India Private Limited Profile

Company Name

Vtiger Systems India Private Limited

Company Website

https://www.vtiger.com/

Year Founded

2003

HQ Location

No. 95, 12th Main 3rd Block, Rajajinagar Bangalore – 560010, Karnataka, India

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

PRIVATE