Customer stories

Product Business Settings

Vtiger One is popular in Information Technology And Services, Computer Software, and Marketing And Advertising industries and is widely used by Small Business, Mid Market, and Enterprise.

Integrations

Marketing Automation
Sales Enablement
Email Marketing

Vtiger One Product Overview

Vtiger’s All-in-one CRM platform offers seamless customer experience and multi-channel communication to boost engagement and sales. It includes features like email marketing, sales forecasts, and workflow automation for enhanced productivity and revenue growth.

How satisfied the customers are with Vtiger One use-cases

Reviews

"The single biggest driver of customer satisfaction, by far, is ease. Combining self-service knowledge with the transformation of our customer interaction centre and website gives us the confidence to say: buying and enjoying your BMW just got easier." - BMW Group and Financial Services UK
"Being able to measure how satisfied consumers were with the old site and seeing the progression and lift in our satisfaction scores has been invaluable." - Annamarie Bermundo

Vtiger One Customer Insights, Testimonials and Case Studies

How does Vtiger One facilitate Opportunity Management?

What benefits does Vtiger One offer for Campaign Management?

How does Vtiger One facilitate Workflow Management?

What benefits does Vtiger One offer for Collaboration?

How can Vtiger One enhance your Proposal & Quote Management process?

What is Vtiger One?

Vtiger’s All-in-one CRM platform provides a seamless customer experience and helps to increase engagement, sell more and grow brand loyalty. It is built for enterprises looking to provide a great customer experience throughout the entire customer journey.

Its primary features include email marketing, customer portal, sales forecasts, workflow automation, inventory management, insights and integrations. This allows to boost revenue, increase conversion rate and efficiency, sales productivity growth, increase in CAGR and SLA fulfillment.

It provides 360 degree historical view of every contact. It supports multi channel communication. It offers marketing campaigns to attract and engage customers and also allows to measure campaign performance and profitability. It provides powerful tools to manage projects and to track inventory and services.

What is Vtiger One used for?

Vtiger One is a CRM Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Opportunity Management, Campaign Management and Workflow Management .

What are the top features of Vtiger One?

Ticketing, Dashboard and Recording are some of the top features of Vtiger One.

Who uses Vtiger One?

Vtiger One is used by Information Technology And Services, Computer Software and Marketing And Advertising among other industries.

What are Vtiger One alternatives?

Less Annoying CRM, Teamgate CRM, Floify and Monday Sales CRM are popular alternatives for Vtiger One.

Where is Vtiger One located?

Vtiger One is headquartered at No. 95, 12th Main 3rd Block, Rajajinagar Bangalore – 560010, Karnataka, India .

11 buyers and buying teams have used Cuspera to assess how well Vtiger One solved their CRM needs. Cuspera uses 5678 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Vtiger One testimonial

General Manager, Group Customer Strategy

BMW Group and Financial Services UK

The single biggest driver of customer satisfaction, by far, is ease. Combining self-service knowledge with the transformation of our customer interaction centre and website gives us the confidence to say: buying and enjoying your BMW just got easier. Testimonial By BMW Group and Financial Services UK
Vtiger One testimonial

Annamarie Bermundo

Assistant Vice President of Digital and CRM Platforms

L'Oreal Paris

Being able to measure how satisfied consumers were with the old site and seeing the progression and lift in our satisfaction scores has been invaluable. Testimonial By Annamarie Bermundo
Vtiger One testimonial

Alex Richwagen

New York Life Insurance Company

Our Consumer Health Index – by using speech analytics categories – can tell you the percentage of times a customer is dissatisfied or confused, how many data processing errors they’re telling us we have, and how much effort they’ve had to go through for issue resolution. Testimonial By Alex Richwagen
CUSTOMERS TESTIMONIALS
Vtiger One testimonial

General Manager, Group Customer Strategy

BMW Group and Financial Services UK

The single biggest driver of customer satisfaction, by far, is ease. Combining self-service knowledge with the transformation of our customer interaction centre and website gives us the confidence to say: buying and enjoying your BMW just got easier. Testimonial By BMW Group and Financial Services UK
Vtiger One testimonial

Annamarie Bermundo

Assistant Vice President of Digital and CRM Platforms

L'Oreal Paris

Being able to measure how satisfied consumers were with the old site and seeing the progression and lift in our satisfaction scores has been invaluable. Testimonial By Annamarie Bermundo
Vtiger One testimonial

Alex Richwagen

New York Life Insurance Company

Our Consumer Health Index – by using speech analytics categories – can tell you the percentage of times a customer is dissatisfied or confused, how many data processing errors they’re telling us we have, and how much effort they’ve had to go through for issue resolution. Testimonial By Alex Richwagen

Evosep - Health, Wellness And Fitness

Vtiger CRM helped Evosep manage support cases and streamline production. Evosep used Vtiger to move order information from placement to shipment and support. This reduced errors and made information ...transfer easy. The company saw better work efficiency and a well-organized database. Evosep expanded use to sales and marketing modules. They plan to use Vtiger CRM across the whole company soon.

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MowGreen - Environmental Services

Vtiger CRM On Demand helped MowGreen automate and consolidate business processes. MowGreen needed better tools for customer management, billing, and email marketing as it grew. The company replaced G...NUcash and Constant Contact with Vtiger CRM in 2015. Vtiger enabled inventory setup, quotes, sales orders, invoices, and email marketing. MowGreen saw a 20% increase in revenue and profit in the first year after using Vtiger CRM.

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Selha Group - Manufacturing

Vtiger CRM helped Selha Group improve sales workflow and save time. The company switched from SAP to Vtiger CRM to better manage customer data and support field sales reps. With Vtiger CRM, the sales... team gained easy access to overviews, code backlogs, and RFQs. Workflow automation made approvals and proposal creation faster. The team stayed updated with information and improved reporting.

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Auto-Mar - Automotive

Vtiger CRM helped Auto-Mar, a vehicle parts and accessories seller, move from a limited open-source system to a flexible cloud CRM. Auto-Mar automated document creation, centralized data, and improve...d workflows for both sales and customer service. The new system reduced manual work, errors, and duplication. Staff saved time and worked more efficiently. Customer service improved with faster response times and better coordination. Auto-Mar continues to customize and optimize Vtiger CRM to support growth and high service standards.

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City Technology Group - Information Technology And Services

Vtiger CRM helped City Technology Group in Houston solve problems with their old PSA systems. The old systems were hard to use, expensive, and needed lots of changes. Vtiger CRM gave them an all-in-o...ne tool for customer management and support. The team found Vtiger CRM easy to use and liked how it made their work simpler. City Technology Group now works to use more features of Vtiger CRM to make their business run better.

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Aurik - Management Consulting - Medium

Vtiger CRM helped Aurik, a business accelerator, improve turnaround time and team performance. Aurik needed an easy-to-use CRM to track project progress and manage handovers. Vtiger's dashboard, case... management, and workflow features made daily operations smoother. The team uses tickets to monitor issues and support clients fast. Since adopting Vtiger, Aurik eliminated case violations and tracks project tasks more easily.

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All-in-one CRM for Marketing: Sales & Customer service teams

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Peers used Vtiger One for opportunity management and campaign management

Vtiger One Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.60/5

Read Reviews (101)
Custom Reports

3.60/5

Read Reviews (558)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.60/5

Read Reviews (101)
Custom Reports

3.60/5

Read Reviews (558)

Software Failure Risk Guidance

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for Vtiger One

Overall Risk Meter

Low Medium High

Top Failure Risks for Vtiger One

Vtiger Systems India Private Limited Profile

Company Name

Vtiger Systems India Private Limited

Company Website

https://www.vtiger.com/

Year Founded

2003

HQ Location

No. 95, 12th Main 3rd Block, Rajajinagar Bangalore – 560010, Karnataka, India

Employees

101-250

Social

Financials

PRIVATE