Comparison Summary
This comparison report of Vtiger Help Desk vs. Owler is based on a specific set of business needs and context. The comparison uses 639 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Vtiger Help Desk and Owler
Vtiger Help Desk belong to a category of solutions that help Help Desk, whereas Owler belong to a category of solutions that help Sales Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Vtiger Help Desk covers Helpdesk Management with E-Mail, Knowledge Management, Customer Case Management, Collaboration, etc.
Owler focuses on Merger And Acquisition with Video, Competitive Intelligence with User Generated Content, Social Media Management with User Generated Content, Generation Of New Leads, etc.
"Increases sales by 10x Vtiger has played a substantial role in our business growth. " - Sourabh Saxena
"Owler’s mobile interface makes it super easy for me to get up to the minute customer information before I walk into my next client meeting. " - Catherine Blackmore
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Vtiger Help desk | Treat every customer like your first. Resolve more cases, improve support efficiency, and maximize customer satisfaction
A community-based competitive insights platform used to outsmart the competition and gather insights
Age
2003
Financials
PRIVATE
SERIES B
Business Need
Total Processes
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14
42
Total Goals
(we found evidences for)
3
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Increase customer life time value
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Improve consistency
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Acquire customers
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Launch new products
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Enter new markets internationally or locally
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Increase sales & revenue
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Grow market share
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Improve digital and social presence
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Improve internal communications
- See 4 more
Top Channels
Channels Used
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user generated content
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blogs
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social media
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video
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e-mail
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website
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promotions
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phone calls
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coupons
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display advertisement
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LinkedIn
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offline
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on premises
- See 10 more
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user generated content
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blogs
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social media
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video
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e-mail
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website
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promotions
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phone calls
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coupons
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display advertisement
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LinkedIn
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offline
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on premises
- See 10 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
