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WebEngage vs OutboundEngine: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of WebEngage vs. OutboundEngine is based on a specific set of business needs and context. The comparison uses 12625 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing WebEngage and OutboundEngine

WebEngage, OutboundEngine, Iterable, Sendoso, etc., belong to a category of solutions that help Marketing Automation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

WebEngage covers Engagement Management, Training & Onboarding, Campaign Management, Communication Management with E-Mail, etc.

OutboundEngine focuses on Social Media Management with Social Media, Engagement Management with Social Media, Communication Management with E-Mail, Content Management with Social Media, etc.

"After several brainstorming sessions with our customers, we come up with ideas that align with their goals and support their future business growth. " - Aswin Ravi

"I know digital marketing is important and that being successful is based on how much time or money you spend. It's just that I don't want to deal with it I'd rather be out on the golf course, doing business that way, and leave the marketing to the e...xperts. " - Bob Gunter

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo WebEngage

Focus area

WebEngage is better than OutboundEngine for

Software Failure Risk

  • medium

logo OutboundEngine

Focus area

OutboundEngine is better than WebEngage for

Software Failure Risk

  • low

About

Marketing Automation tool to craft contextual and personalized campaigns

Marketing Automation platform to target new customers, build loyalty and close more business

Financials

SERIES B

SERIES C

Business Need

Total Processes
(we found evidences for)

111

77

Total Goals
(we found evidences for)

19

14

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


training & onboarding


campaign analytics

campaign monitoring


communication management

sending & publishing communications

tracking & monitoring communications


customer feedback management

measuring net promoter score

measuring customer satisfaction



workflow management


loyalty management

identify target customers

customise loyalty program

create engagement based loyalty


segmentation and targeting




lifetime value management



products & pricelist management


generation of new leads



content publishing




lead qualification

lead qualification: technographic

lead qualification: behavioural





promotion management



touchpoint management


competitive intelligence


conversion management



contact list management


discount management




personalized marketing


social media management

social media analytics

engaging on social media

scheduling post to social media


channel management


customer case management


rating and review management


referral management


helpdesk management


trade show marketing


sales document management

proposal & quote management

contract management





revenue cycle management


sales incentive management


knowledge management



business development




category management


relationship management


database marketing




courses & assessment



influencer marketing


social media marketing






conference call management


outbound marketing


advocacy management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Increase customer life time value

  • Improve ROI

  • Build brand awareness

  • Improve brand engagement

  • Improve consistency

  • Establish thought leadership

  • Grow market share

  • Launch new products

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve internal communications

  • Improve stakeholder relations

  • Improve visibility

  • Reduce bounce

  • Improve efficiency

  • See 16 more
  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Scale best practices

  • Build brand awareness

  • Improve ROI

  • Grow market share

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Launch new products

  • Establish thought leadership

  • Increase sales & revenue

  • Improve consistency

  • Improve internal communications

  • See 11 more

Top Channels

Channels Used

  • social media

  • e-mail

  • newsletter

  • website

  • Facebook

  • mobile

  • phone calls

  • Instagram

  • offline

  • LinkedIn

  • mobile app

  • user generated content

  • blogs

  • point of sale

  • promotions

  • Twitter

  • Facebook page

  • chat

  • print media

  • on premises

  • review sites

  • mass media

  • television

  • magazine

  • newspaper

  • events

  • trade shows

  • coupons

  • Yelp

  • text SMS

  • Facebook at work

  • video

  • See 29 more
  • social media

  • e-mail

  • newsletter

  • website

  • Facebook

  • mobile

  • phone calls

  • Instagram

  • offline

  • LinkedIn

  • mobile app

  • user generated content

  • blogs

  • point of sale

  • promotions

  • Twitter

  • Facebook page

  • chat

  • print media

  • on premises

  • review sites

  • mass media

  • television

  • magazine

  • newspaper

  • events

  • trade shows

  • coupons

  • Yelp

  • text SMS

  • Facebook at work

  • video

  • See 29 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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low

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Business Setting