WebEngage Overview
WebEngage is a full-stack customer engagement platform offering CDP, omnichannel campaigns, and personalization. Brands are helped to boost revenue from existing customers.
Use Cases
Customers recommend Engagement Management, Onboarding, Campaign Management, as the business use cases that they have been most satisfied with while using WebEngage.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using WebEngage.
WebEngage Use-Cases and Business Priorities: Customer Satisfaction Data
WebEngage works with different mediums / channels such as E-Mail. and Text SMS.
WebEngage's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and WebEngage support capabilities include AI Powered, Email Support, 24/7 Support, etc. also WebEngage analytics capabilities include Analytics, and Custom Reports.
Reviews
"WebEngage has made reaching out to our users simple and quick. The timely insights have helped us tweak our communications, enabling better conversions. The support is overwhelmingly satisfying!" - Divya Dixit
WebEngage, Iterable, Sendoso, Adobe Marketo Engage, Alyce, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for WebEngage
Top Industries
- Information Technology and Services
- Internet
- Retail
Popular in
- Mid Market
- Enterprise
- Small Business
WebEngage is popular in Information Technology And Services, Internet, and Retail and is widely used by Mid Market, Enterprise, and Small Business.
Comprehensive Insights on WebEngage Use Cases
How does WebEngage address your Engagement Management Challenges?
How does WebEngage facilitate Onboarding?
What Are the key features of WebEngage for Campaign Management?
What solutions does WebEngage provide for Communication Management?
What Are the key features of WebEngage for Customer Feedback Management?
81+ more Business Use Cases
61 buyers and buying teams have used Cuspera to assess how well WebEngage solved their Marketing Automation needs. Cuspera uses 8911 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
WebEngage has made reaching out to our users simple and quick. The timely insights have helped us tweak our communications, enabling better conversions. The support is overwhelmingly satisfying! Testimonial By Divya Dixit |
|
After several brainstorming sessions with our customers, we come up with ideas that align with their goals and support their future business growth. Testimonial By Aswin Ravi |
|
From flawless integration and priority support to targeted cross-channel campaigns, WebEngage aided us in taking our lifecycle marketing campaigns to the next level. Testimonial By Neeraj Sanghani |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Divya Dixit SVP Direct Revenue, Marketing & Analytics AltBalaji |
WebEngage has made reaching out to our users simple and quick. The timely insights have helped us tweak our communications, enabling better conversions. The support is overwhelmingly satisfying! Testimonial By Divya Dixit |
|
Aswin Ravi AVP, Customer Services & Implementation WebEngage |
After several brainstorming sessions with our customers, we come up with ideas that align with their goals and support their future business growth. Testimonial By Aswin Ravi |
|
Neeraj Sanghani Chief Strategy Officer myGlamm |
From flawless integration and priority support to targeted cross-channel campaigns, WebEngage aided us in taking our lifecycle marketing campaigns to the next level. Testimonial By Neeraj Sanghani |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Banking
|
Banking |
CASE STUDY Edelweiss Tokio LifeRead More |
|
|
NA |
Case Study Bajaj FinservRead More |
|
NA |
Case Study American SwanRead More |
Video
The What: Why & How of Retention Marketing
Frequently Asked Questions(FAQ)
for WebEngage
What is WebEngage?
WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified and highly effective for consumer tech enterprises and SMBs. The platform helps brands drive more revenue from their existing customers and anonymous users through highly contextual, hyper-personalized engagement campaigns across 10 communication channels.
Product and marketing practitioners, across the world, design intuitive user lifecycle journeys on the WebEngage dashboard to convert existing users through data-backed, timely omnichannel engagement campaigns. The platform offers in-depth product and marketing analytics for brands to track growth metrics and campaign performance effectively.
WebEngage powers the user engagement for thousands of brands worldwide, working across several industries like E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, Online Retail.
What is WebEngage used for?
What are the top features of WebEngage?
Who uses WebEngage?
What are WebEngage alternatives?
Where is WebEngage located?
Peers used WebEngage for engagement management and onboarding
WebEngage Competitors
WebEngage Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (12) |
| Analytics | Read Reviews (445) |
| Custom Reports | Read Reviews (898) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (12) |
| Analytics | Read Reviews (445) |
| Custom Reports | Read Reviews (898) |
WebEngage Integrations
WebEngage integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for WebEngage
Overall Risk Meter
Top Failure Risks for WebEngage
WebEngage News
ALJ Electronics boosts customer experience with WebEngage - Arab News
ALJ Electronics partners with WebEngage to enhance customer experience in Saudi Arabia through data-driven personalization and omnichannel integration, using WebEngage's AI-powered platform for improved engagement across email, SMS, WhatsApp, and website channels.
Saudi low-cost airline flynas partners with WebEngage to enhance customer experience - Arabian Business
Saudi airline flynas partners with WebEngage to improve customer experience.
WebEngage Boosts APAC Businesses with Personalized Campaigns - SMEStreet
WebEngage helps businesses in the APAC region by creating personalized marketing campaigns to improve customer engagement.
WebEngage Feeds
WebEngage promotes Anand Vaidya to Director- Marketing & Corporate Communications - afaqs!
WebEngage has promoted Anand Vaidya to the position of Director of Marketing & Corporate Communications.
Anand Vaidya elevated as WebEngages Director Marketing & Corporate Communications - Exchange4Media
Anand Vaidya has been promoted to Director of Marketing & Corporate Communications at WebEngage.
WebEngage reports flat revenue in FY24; losses spike 3x - Entrackr
WebEngage's revenue rose by 9.5% to Rs 140.69 crore in FY24, but losses tripled.
WebEngage Profile
Company Name
WebEngage
Company Website
https://webengage.com/HQ Location
B-1602, Lotus Corporate Park, Goregaon East, Mumbai, Maharashtra 400063, IN
Employees
251-500
Social
Financials
SERIES B
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