WebEngage Overview

WebEngage is a full-stack customer engagement platform offering CDP, omnichannel campaigns, and personalization. Brands are helped to boost revenue from existing customers.

Use Cases

Customers recommend Engagement Management, Onboarding, Campaign Management, as the business use cases that they have been most satisfied with while using WebEngage.

Other use cases:

  • Communication Management
  • Customer Feedback Management
  • Advertisement
  • Workflow Management
  • Loyalty Management
  • Segmentation And Targeting
  • Lead Nurturing
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using WebEngage.

Other priorities:

  • Increase Sales & Revenue
  • Increase Customer Life Time Value
  • Improve ROI
  • Build Brand Awareness
  • Improve Brand Engagement
  • Improve Consistency
  • Establish Thought Leadership
  • Grow Market Share
  • Launch New Products
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
  • Improve Stakeholder Relations
  • Improve Visibility
  • Reduce Bounce
  • Improve Efficiency
See all business priorities See less business priorities

WebEngage Use-Cases and Business Priorities: Customer Satisfaction Data

WebEngage works with different mediums / channels such as E-Mail. and Text SMS.

WebEngage's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and WebEngage support capabilities include AI Powered, Email Support, 24/7 Support, etc. also WebEngage analytics capabilities include Analytics, and Custom Reports.

Reviews

"Our product and marketing teams are now more efficient at what they do!" - Anushray Gupta

WebEngage, Iterable, Sendoso, Adobe Marketo Engage, Alyce, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for WebEngage

Top Industries

  • Information Technology and Services
  • Internet
  • Retail

Popular in

  • Mid Market
  • Enterprise
  • Small Business

WebEngage is popular in Information Technology And Services, Internet, and Retail and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on WebEngage Use Cases

How efficiently Does WebEngage manage your Engagement Management?

How can WebEngage enhance your Onboarding process?

How efficiently Does WebEngage manage your Campaign Management?

Why is WebEngage the best choice for Communication Management?

What benefits does WebEngage offer for Customer Feedback Management?

81+ more Business Use Cases

61 buyers and buying teams have used Cuspera to assess how well WebEngage solved their Marketing Automation needs. Cuspera uses 8911 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
WebEngage testimonial

Anushray Gupta

CTO

Cuemath

Our product and marketing teams are now more efficient at what they do! Testimonial By Anushray Gupta
WebEngage testimonial

Aswin Ravi

AVP, Customer Services & Implementation

WebEngage

After several brainstorming sessions with our customers, we come up with ideas that align with their goals and support their future business growth. Testimonial By Aswin Ravi
WebEngage testimonial

Neeraj Sanghani

Chief Strategy Officer

myGlamm

From flawless integration and priority support to targeted cross-channel campaigns, WebEngage aided us in taking our lifecycle marketing campaigns to the next level. Testimonial By Neeraj Sanghani
CUSTOMERS TESTIMONIALS
WebEngage testimonial

Anushray Gupta

CTO

Cuemath

Our product and marketing teams are now more efficient at what they do! Testimonial By Anushray Gupta
WebEngage testimonial

Aswin Ravi

AVP, Customer Services & Implementation

WebEngage

After several brainstorming sessions with our customers, we come up with ideas that align with their goals and support their future business growth. Testimonial By Aswin Ravi
WebEngage testimonial

Neeraj Sanghani

Chief Strategy Officer

myGlamm

From flawless integration and priority support to targeted cross-channel campaigns, WebEngage aided us in taking our lifecycle marketing campaigns to the next level. Testimonial By Neeraj Sanghani

Case Studies

COMPANY INDUSTRY CASE STUDIES
WebEngage case study
NA
Case Study Kapiva

Achieved A 23% Increase In Repeat Purchase Rate And A 17% Improvement In Cart Recovery Within 8 Weeks.

Read More
WebEngage case study
NA
Case Study Yatra.com

How Yatra, the second-largest OTA in India, uses Journeys to increase its gross hotel bookings by 3.2%

Read More
WebEngage case study
NA
Case Study Zivame

How Zivame, an online lingerie retailer, uses Web Push & Web Pop-ups through Journeys to increase conversion by 20%

Read More

Video

The What: Why & How of Retention Marketing

Video Thumbnail

Frequently Asked Questions(FAQ)

for WebEngage

What is WebEngage?

WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified and highly effective for consumer tech enterprises and SMBs. The platform helps brands drive more revenue from their existing customers and anonymous users through highly contextual, hyper-personalized engagement campaigns across 10 communication channels.

Product and marketing practitioners, across the world, design intuitive user lifecycle journeys on the WebEngage dashboard to convert existing users through data-backed, timely omnichannel engagement campaigns. The platform offers in-depth product and marketing analytics for brands to track growth metrics and campaign performance effectively.

WebEngage powers the user engagement for thousands of brands worldwide, working across several industries like E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, Online Retail.

What is WebEngage used for?

WebEngage is a Marketing Automation Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Onboarding and Campaign Management .

What are the top features of WebEngage?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of WebEngage.

Who uses WebEngage?

WebEngage is used by Information Technology And Services, Internet and Retail among other industries.

What are WebEngage alternatives?

Iterable, Sendoso, Adobe Marketo Engage and Alyce are popular alternatives for WebEngage.

Where is WebEngage located?

WebEngage is headquartered at B-1602, Lotus Corporate Park, Goregaon East, Mumbai, Maharashtra 400063, IN.
lightning

Peers used WebEngage for engagement management and onboarding

WebEngage Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.10/5 ★

Read Reviews (12)
Analytics

3.91/5 ★

Read Reviews (445)
Custom Reports

3.80/5 ★

Read Reviews (898)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.10/5 ★

Read Reviews (12)
Analytics

3.91/5 ★

Read Reviews (445)
Custom Reports

3.80/5 ★

Read Reviews (898)

Software Failure Risk Guidance

?

for WebEngage

Overall Risk Meter

Low Medium High

Top Failure Risks for WebEngage

WebEngage News

WebEngage Boosts APAC Businesses with Personalized Campaigns - SMEStreet

WebEngage helps businesses in the APAC region by creating personalized marketing campaigns to improve customer engagement.

16/10/2024 - source

WebEngage Feeds

WebEngage reports flat revenue in FY24; losses spike 3x - Entrackr

WebEngage's revenue rose by 9.5% to Rs 140.69 crore in FY24, but losses tripled.

12/11/2024 - source

IKEA Saudi Arabia & Bahrain partners with WebEngage to enhance customer engagement

WebEngage, the leading full-stack Retention Operating System, today announced that it has partnered with the world’s leading Swedish home-furnishings retailer IKEA Saudi Arabia & Bahrain, a subsidiary of Alsulaiman Group, to enhance its customer engagement. With the aim of providing a sustainable, affordable, unique, and customized furnishing experience to its consumers, IKEA Saudi Arabia &

20/07/2023 - source

WebEngage Profile

Company Name

WebEngage

Company Website

https://webengage.com/

HQ Location

B-1602, Lotus Corporate Park, Goregaon East, Mumbai, Maharashtra 400063, IN

Employees

251-500

Social

Financials

SERIES B