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Webgility vs Fresh Relevance: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Webgility vs. Fresh Relevance is based on a specific set of business needs and context. The comparison uses 2305 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Webgility and Fresh Relevance

Webgility, Fresh Relevance, SalesWarp, 3DSellers, etc., belong to a category of solutions that help E-Commerce Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Webgility covers Order Management with Offline, Helpdesk Management, Collaboration with Mobile, Products & Pricelist Management with Review Sites, etc.

Fresh Relevance focuses on Engagement Management with E-Mail, Digital Marketing, Communication Management with E-Mail, Segmentation And Targeting with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Webgility

Focus area

Webgility is better than Fresh Relevance for

Software Failure Risk

  • medium

logo Fresh Relevance

Focus area

Fresh Relevance is better than Webgility for

Software Failure Risk

  • low

About

Multichannel Retail Solution

A fresh take on personalization for the digital marketer | Fresh Relevance

Age

2007

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

44

53

Total Goals
(we found evidences for)

8

12

Top Processes

Evidences indicate better relative satisfaction


helpdesk management



products & pricelist management



customer feedback management

measuring customer satisfaction


account management


social media management

social media analytics


training & onboarding



revenue cycle management


workflow management


rating and review management



communication management

sending & publishing communications


category management


engagement management

engaging and following up


compliance & governance


promotion management


discount management


sales document management

proposal & quote management


lifetime value management



contact list management



campaign management


loyalty management


segmentation and targeting


generation of new leads






social media marketing


database marketing


business development


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Improve digital and social presence

  • Acquire customers

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Scale best practices

  • Grow market share

  • Improve ROI

  • See 5 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Improve digital and social presence

  • Increase customer life time value

  • Improve brand engagement

  • Improve efficiency

  • Enter new markets internationally or locally

  • Reduce bounce

  • Build brand awareness

  • Scale best practices

  • See 9 more

Top Channels

Channels Used

  • e-mail

  • social media

  • website

  • offline

  • mobile

  • on premises

  • promotions

  • point of sale

  • display advertisement

  • user generated content

  • blogs

  • Facebook

  • omnichannel

  • video

  • coupons

  • mobile app

  • phone calls

  • newsletter

  • Instagram

  • See 16 more
  • e-mail

  • social media

  • website

  • offline

  • mobile

  • on premises

  • promotions

  • point of sale

  • display advertisement

  • user generated content

  • blogs

  • Facebook

  • omnichannel

  • video

  • coupons

  • mobile app

  • phone calls

  • newsletter

  • Instagram

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting