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Wild Apricot vs CiviCRM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Wild Apricot vs. CiviCRM is based on a specific set of business needs and context. The comparison uses 3835 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Wild Apricot and CiviCRM

Wild Apricot, JomSocial, Nationbuilder, etc., belong to a category of solutions that help Community Management, whereas CiviCRM, Giveffect, Blackbaud CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Wild Apricot covers Membership Management with Website, Event Management with Website, Helpdesk Management with Website, Communication Management with E-Mail, etc.

CiviCRM focuses on Contact List Management with Offline, Communication Management with E-Mail, Membership Management with Offline, Event Management with Offline, etc.

"I love how my job is constantly changing. I get to work with people from coast to coast, not only in Canada but also on an international level. Everyone is united by a common goal, which is to support job seekers and help employment specialists to d...o their job better. " - Nicole MacDonald

"The Calibrate team took up this challenge with great enthusiasm. Both during the preliminary phase (wireframes, UX and design) as during the various development phases, they were always open to discussion, new suggestions or changes. Moreover, they ...always looked for feasible solutions taking into account the budget and tight timing. Excellent project management and transparent communication ensured a pleasant collaboration. " - Margit Bal

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Wild Apricot

Focus area

Software Failure Risk

  • low

logo CiviCRM

Focus area

Software Failure Risk

  • medium

About

Wild Apricot | #1 Membership Management Software Award (6 years ...

Open source CRM software for nonprofits

Age

1996

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

66

49

Total Goals
(we found evidences for)

13

4

Top Processes

Evidences indicate better relative satisfaction


membership management


helpdesk management



communication management

sending & publishing communications

tracking & monitoring communications


contact list management

creating contact list


engagement management

engaging and following up



content management


training & onboarding


payment management


sales document management

contract management

proposal & quote management


knowledge management


billing and invoice management


rating and review management


campaign management


renewal management


social media management





relationship management


community building



customer feedback management


lifetime value management


subscription management


courses & assessment

create learning path



sales call management


workflow management


customer case management


advocacy management



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Improve digital and social presence

  • Build brand awareness

  • Grow market share

  • Improve consistency

  • Improve visibility

  • Improve efficiency

  • Enter new markets internationally or locally

  • Improve ROI

  • Establish thought leadership

  • See 10 more
  • Scale best practices

  • Launch new products

  • Grow market share

  • Enhance customer relationships

  • See 1 more

Top Channels

Channels Used

  • offline

  • causes and charity

  • e-mail

  • newsletter

  • promotions

  • website

  • phone calls

  • user generated content

  • blogs

  • point of sale

  • mobile

  • events

  • trade shows

  • print media

  • magazine

  • chat

  • video

  • mobile app

  • See 15 more
  • offline

  • causes and charity

  • e-mail

  • newsletter

  • promotions

  • website

  • phone calls

  • user generated content

  • blogs

  • point of sale

  • mobile

  • events

  • trade shows

  • print media

  • magazine

  • chat

  • video

  • mobile app

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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high

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting