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Wild Apricot vs Khoros Communities: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Wild Apricot low Failure Risk for Khoros Communities low
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Comparison Summary

This comparison report of Wild Apricot vs. Khoros Communities is based on a specific set of business needs and context. The comparison uses 3413 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Wild Apricot and Khoros Communities

Wild Apricot, Khoros Communities, Brilliant Directories, JomSocial, etc., belong to a category of solutions that help Community Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Wild Apricot covers Membership Management with Website, Event Management with Website, Helpdesk Management with Website, Communication Management with E-Mail, etc.

Khoros Communities focuses on Engagement Management, Social Media Management with Social Media, Helpdesk Management with Phone Calls, Content Management, etc.

"I love how my job is constantly changing. I get to work with people from coast to coast, not only in Canada but also on an international level. Everyone is united by a common goal, which is to support job seekers and help employment specialists to d...o their job better. " - Nicole MacDonald

"Our partnership with Khoros makes it possible to support our customers and improve our products. " - Mary Taylor

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Wild Apricot

Focus area

Wild Apricot is better than Khoros Communities for

Software Failure Risk

  • low

logo Khoros Communities

Focus area

Khoros Communities is better than Wild Apricot for

Software Failure Risk

  • low

About

Wild Apricot | #1 Membership Management Software Award (6 years ...

Online brand communities to create digital spaces for customers

Age

1996

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

66

51

Total Goals
(we found evidences for)

13

11

Top Processes

Evidences indicate better relative satisfaction

membership management

Read Reviews (169)

Read Reviews (0)

helpdesk management

Read Reviews (111)

Read Reviews (25)

event management

Read Reviews (99)

Read Reviews (0)

communication management

Read Reviews (70)

Read Reviews (16)

sending & publishing communications

Read Reviews (59)

Read Reviews (12)

tracking & monitoring communications

Read Reviews (5)

Read Reviews (1)

contact list management

Read Reviews (49)

Read Reviews (4)

contacts history

Read Reviews (11)

Read Reviews (0)

creating contact list

Read Reviews (2)

Read Reviews (0)

tracking contacts

Read Reviews (2)

Read Reviews (0)

engagement management

Read Reviews (26)

Read Reviews (79)

engaging and following up

Read Reviews (24)

Read Reviews (52)

content management

Read Reviews (12)

Read Reviews (22)

content publishing

Read Reviews (0)

Read Reviews (6)

training & onboarding

Read Reviews (8)

Read Reviews (2)

payment management

Read Reviews (8)

Read Reviews (0)

sales document management

Read Reviews (7)

Read Reviews (4)

contract management

Read Reviews (3)

Read Reviews (2)

proposal & quote management

Read Reviews (2)

Read Reviews (2)

knowledge management

Read Reviews (5)

Read Reviews (17)

billing and invoice management

Read Reviews (5)

Read Reviews (0)

rating and review management

Read Reviews (3)

Read Reviews (1)

campaign management

Read Reviews (3)

Read Reviews (6)

renewal management

Read Reviews (3)

Read Reviews (0)

social media management

Read Reviews (2)

Read Reviews (36)

engaging on social media

Read Reviews (1)

Read Reviews (2)

relationship management

Read Reviews (2)

Read Reviews (0)

community building

Read Reviews (2)

Read Reviews (13)

customer feedback management

Read Reviews (2)

Read Reviews (12)

lifetime value management

Read Reviews (2)

Read Reviews (7)

products & pricelist management

Read Reviews (1)

Read Reviews (2)

workflow management

Read Reviews (0)

Read Reviews (3)

competitive intelligence

Read Reviews (0)

Read Reviews (6)

advocacy management

Read Reviews (0)

Read Reviews (2)

customise loyalty program

Read Reviews (0)

Read Reviews (2)

loyalty management

Read Reviews (0)

Read Reviews (2)

customise loyalty program

Read Reviews (0)

Read Reviews (2)

conversion management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Improve digital and social presence

  • Build brand awareness

  • Grow market share

  • Improve consistency

  • Improve visibility

  • Improve efficiency

  • Enter new markets internationally or locally

  • Improve ROI

  • Establish thought leadership

  • See 10 more

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Build brand awareness

  • Improve internal communications

  • Increase sales & revenue

  • Scale best practices

  • Improve brand engagement

  • Improve digital and social presence

  • Launch new products

  • Improve efficiency

  • See 8 more

Top Channels

Channels Used

  • user generated content

  • blogs

  • social media

  • phone calls

  • website

  • Twitter

  • Facebook

  • mobile

  • mobile app

  • e-mail

  • offline

  • point of sale

  • mass media

  • games

  • See 11 more

  • user generated content

  • blogs

  • social media

  • phone calls

  • website

  • Twitter

  • Facebook

  • mobile

  • mobile app

  • e-mail

  • offline

  • point of sale

  • mass media

  • games

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

{{{rsh_C_1}}}

low

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Integration Risk

low

{{{rsh_C_1}}}

low

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Migration Risk

low

{{{rsh_C_1}}}

medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting