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Wild Apricot vs Salesforce Community Cloud: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Wild Apricot vs. Salesforce Community Cloud is based on a specific set of business needs and context. The comparison uses 3326 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Wild Apricot and Salesforce Community Cloud

Wild Apricot, Salesforce Community Cloud, JomSocial, Nationbuilder, etc., belong to a category of solutions that help Community Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Wild Apricot covers Membership Management with Website, Event Management with Website, Helpdesk Management with Website, Communication Management with E-Mail, etc.

Salesforce Community Cloud focuses on Engagement Management with User Generated Content, Collaboration with Mobile, Knowledge Management with User Generated Content, Community Building with Mobile, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Wild Apricot

Focus area

Wild Apricot is better than Salesforce Community Cloud for

Software Failure Risk

  • low

logo Salesforce Community Cloud

Focus area

Salesforce Community Cloud is better than Wild Apricot for

Software Failure Risk

  • low

About

Wild Apricot | #1 Membership Management Software Award (6 years ...

Online Community Software - Salesforce.com

Age

1996

1999

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

66

50

Total Goals
(we found evidences for)

13

11

Top Processes

Evidences indicate better relative satisfaction


membership management


helpdesk management



communication management

sending & publishing communications

tracking & monitoring communications


contact list management

creating contact list


engagement management

engaging and following up



content management


training & onboarding


payment management


sales document management

contract management

proposal & quote management


knowledge management


billing and invoice management


rating and review management


campaign management


renewal management


social media management





relationship management


community building



customer feedback management


lifetime value management




workflow management


customer case management


conversion management


loyalty management



opportunity management


competitive intelligence




Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Improve digital and social presence

  • Build brand awareness

  • Grow market share

  • Improve consistency

  • Improve visibility

  • Improve efficiency

  • Enter new markets internationally or locally

  • Improve ROI

  • Establish thought leadership

  • See 10 more
  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve stakeholder relations

  • Scale best practices

  • Build brand awareness

  • Increase sales & revenue

  • Improve brand engagement

  • Improve efficiency

  • Enter new markets internationally or locally

  • Launch new products

  • See 8 more

Top Channels

Channels Used

  • mobile

  • website

  • blogs

  • user generated content

  • video

  • e-mail

  • phone calls

  • mobile app

  • chat

  • offline

  • on premises

  • social media

  • display advertisement

  • Twitter

  • channel partners

  • point of sale

  • See 13 more
  • mobile

  • website

  • blogs

  • user generated content

  • video

  • e-mail

  • phone calls

  • mobile app

  • chat

  • offline

  • on premises

  • social media

  • display advertisement

  • Twitter

  • channel partners

  • point of sale

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting