Comparison Summary
Introducing WORKetc and mHelpDesk
WORKetc, monday sales CRM, Claritysoft CRM, etc., belong to a category of solutions that help CRM, whereas mHelpDesk, FieldEdge, Loc8, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
WORKetc covers Sales Document Management with Website, Contact List Management with Phone Calls, Helpdesk Management with E-Mail, Engagement Management, etc.
mHelpDesk focuses on Helpdesk Management, Sales Document Management with Mobile, Contact List Management with Mobile, Workflow Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Business Management Software, Web based CRM, Project Management and Collaboration.
mHelpDesk Field Service Management Software
Age
2006
Financials
PRIVATE
M&A
Business Need
Total Processes
(we found evidences for)
59
49
Total Goals
(we found evidences for)
8
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Increase sales & revenue
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Improve ROI
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Scale best practices
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Enter new markets internationally or locally
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Increase customer life time value
- See 5 more
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Acquire customers
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Enhance customer relationships
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Improve internal communications
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Increase sales & revenue
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Improve stakeholder relations
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Grow market share
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Improve efficiency
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Improve ROI
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Increase customer life time value
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Improve visibility
- See 7 more
Top Channels
Channels Used
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e-mail
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mobile
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phone calls
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website
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mobile app
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chat
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video
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text SMS
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offline
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on premises
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support groups
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user generated content
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blogs
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point of sale
- See 11 more
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e-mail
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mobile
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phone calls
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website
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mobile app
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chat
-
video
-
text SMS
-
offline
-
on premises
-
support groups
-
user generated content
-
blogs
-
point of sale
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
