WORKetc Overview
WORKetc is an all-in-one cloud platform with integrated CRM, project management, billing, and help desk tools. It supports businesses of all sizes and offers mobile access on Android and iOS devices.
Use Cases
Customers recommend Sales Document Management, Contact List Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using WORKetc.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using WORKetc.
WORKetc Use-Cases and Business Priorities: Customer Satisfaction Data
WORKetc works with different mediums / channels such as Website. Phone Calls. and E-Mail.
WORKetc's features include Ticketing, Recording, Templates, etc. and WORKetc support capabilities include Phone Support, Email Support, Chat Support, etc. also WORKetc analytics capabilities include Custom Reports, and Analytics.
Reviews
"...We evaluated WorkEtc 2 years ago and back then it was and still is the best all in one product we could find for CRM, Support, and overall enterprise communication management...." Peer review by David J, Director of Information Technology, Hospital & Health Care
Peer review evidence (same sources as the product rating summary)
"...It captures sales leads from our AdWords landing page, then the sales lead generates a quotation, then if we have an agreement the quotation turns into a project with its billing items where workers put their hours and finally is billed and the payment traced...." Peer review by Artur Garcia, Founder, Zero Consulting
"...SupportContinued growth of the softwareHas a mobile appIntegration with Gmail AppsHighly recommended for businesses that need to manage client contacts, accounting, service or project management and lead generation...." Peer review by Mike Ramirez, President, TechGro
"...We are now starting to use it for time-sheeting and help desk...." Peer review by Ralph Y., Computer Software
WORKetc, monday sales CRM, Housecall Pro, NetHunt CRM, Vtiger Sales CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for WORKetc
Top Industries
- Information Technology and Services
- Management Consulting
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
WORKetc is popular in Information Technology And Services, Management Consulting, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.
WORKetc Customer wins, Customer success stories, Case studies
What benefits does WORKetc offer for Sales Document Management?
What solutions does WORKetc provide for Contact List Management?
How can WORKetc optimize your Helpdesk Management Workflow?
What benefits does WORKetc offer for Communication Management?
What Are the key features of WORKetc for Engagement Management?
11 buyers and buying teams have used Cuspera to assess how well WORKetc solved their CRM needs. Cuspera uses 1891 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Permit Place - Consulting
Happy Monday - Information Technology And Services
Performance HR - Human Resources
Frequently Asked Questions (FAQ)
What buyers ask before choosing WORKetc
What is WORKetc?
WORKetc is an all-in-one cloud platform equipped with CRM, Projects, Billing, Help Desk & more. It can be used by businesses of all sizes from start-ups to large enterprises. It can also be accessed on Android and iOS mobile devices.
WORKetc includes tools for Sales, Support, and Project Management teams from one platform. The CRM and Sales tools include sales lead capture from web forms, assignment and tracking of leads through customized sales processes, and reporting with sales pipelines. Project management tools include the creation of complex projects with triggers and dependencies.
WORKetc includes tools for managing operations with access control, assignment of workgroups and roles for online teamwork, and more. The Management software consists of customized reports and tools for getting status, and communication tools for employee and customer interactions.
WORKetc includes a portal for easy collaboration with customers and contractors. Customers can check the status of their projects, send messages against specific projects or tasks, pay their invoices, and submit support requests. Contractors can view their assigned projects and tasks and record time spent working on those items.
What is WORKetc used for?
What are the top features of WORKetc?
Who uses WORKetc?
What are WORKetc alternatives?
Where is WORKetc located?
WORKetc Competitors
WORKetc Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (210) |
| Analytics | Read Reviews (15) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (210) |
| Analytics | Read Reviews (15) |
Software Failure Risk Guidance
?for WORKetc
Overall Risk Meter
Top Failure Risks for WORKetc
WORKetc Pty Ltd Profile
HQ Location
Level 8, 65 York Street Sydney NSW 2000
Employees
1-10
Social
Financials
PRIVATE