Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Increase sales & revenue
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Improve ROI
-
Scale best practices
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Enter new markets internationally or locally
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Increase customer life time value
- See 5 more
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Acquire customers
-
Enhance customer relationships
-
Increase sales & revenue
-
Improve ROI
-
Build brand awareness
-
Improve consistency
-
Grow market share
-
Improve brand engagement
-
Enter new markets internationally or locally
-
Scale best practices
-
Launch new products
-
Improve internal communications
-
Improve visibility
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Improve digital and social presence
-
Increase customer life time value
-
Improve efficiency
- See 13 more
Top Channels
Channels Used
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e-mail
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phone calls
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website
-
promotions
-
social media
-
offline
-
Facebook
-
review sites
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Yelp
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text SMS
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Facebook page
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on premises
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chat
-
mobile
-
point of sale
-
trade shows
-
mobile app
-
coupons
-
newsletter
-
user generated content
-
video
-
events
-
causes and charity
- See 20 more
-
e-mail
-
phone calls
-
website
-
promotions
-
social media
-
offline
-
Facebook
-
review sites
-
Yelp
-
text SMS
-
Facebook page
-
on premises
-
chat
-
mobile
-
point of sale
-
trade shows
-
mobile app
-
coupons
-
newsletter
-
user generated content
-
video
-
events
-
causes and charity
- See 20 more
