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Workiz vs Raken: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Workiz vs. Raken is based on a specific set of business needs and context. The comparison uses 2137 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Workiz and Raken

Workiz, Raken, Service Fusion, ServiceTitan, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Workiz covers Communication Management with Phone Calls, Workflow Management, Sales Document Management, Sales Call Management with Phone Calls, etc.

Raken focuses on Workflow Management, Sales Document Management with Mobile, Social Media Management, Collaboration, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Workiz

Focus area

Software Failure Risk

  • medium

logo Raken

Focus area

Software Failure Risk

  • medium

About

Field Service Management for On-Demand Service Businesses

Construction management software to streamline communication

Financials

SERIES B

SERIES A

Business Need

Total Processes
(we found evidences for)

39

20

Total Goals
(we found evidences for)

5

5

Top Processes

Evidences indicate better relative satisfaction


sales call management


communication management

tracking & monitoring communications

sending & publishing communications


workflow management


sales document management

proposal & quote management

contract management




engagement management

engaging and following up


social media management

social media analytics


customer feedback management

measuring customer satisfaction



contact list management


helpdesk management



conversion management




lead qualification


billing and invoice management


rating and review management




talk track creation


talk track creation


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Increase sales & revenue

  • Improve internal communications

  • See 2 more
  • Launch new products

  • Improve internal communications

  • Enhance customer relationships

  • Scale best practices

  • Improve ROI

  • See 2 more

Top Channels

Channels Used

  • mobile

  • phone calls

  • chat

  • mobile

  • phone calls

  • chat

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting