cuspera logo CUSPERA

Wufoo vs Retently: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Wufoo vs. Retently is based on a specific set of business needs and context. The comparison uses 4045 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Wufoo and Retently

Wufoo, Zoho Forms, WPForms, etc., belong to a category of solutions that help Other Demand Generation, whereas Retently, CSS Customer Experience Analytics, Ushur, etc., belong to a category of solutions that help Customer Experience Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Wufoo covers Communication Management with E-Mail, Engagement Management with E-Mail, Customer Feedback Management, Social Media Management, etc.

Retently focuses on Customer Feedback Management with Promotions, Social Media Management, Engagement Management with Promotions, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Wufoo

Focus area

Wufoo is better than Retently for

Software Failure Risk

  • medium

logo Retently

Focus area

Retently is better than Wufoo for

Software Failure Risk

  • low

About

Online Form Builder with Cloud Storage Database | Wufoo

Platform to Improve Customer Satisfaction with Net Promoter Score

Age

1999

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

64

30

Total Goals
(we found evidences for)

9

6

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications


engagement management

engaging and following up


social media management

social media analytics

scheduling post to social media

engaging on social media


customer feedback management

measuring customer satisfaction


generation of new leads


contact list management

creating contact list


helpdesk management


content management


sales document management

proposal & quote management

contract management




workflow management


trade show marketing


training & onboarding



campaign management

campaign monitoring




sales review & feedback


personalized marketing



sales call management

meeting management


knowledge management

creating knowledge base




products & pricelist management



revenue cycle management





loyalty management


referral management




Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve efficiency

  • Improve ROI

  • Improve internal communications

  • Grow market share

  • See 6 more
  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Build brand awareness

  • See 3 more

Top Channels

Channels Used

  • promotions

  • e-mail

  • chat

  • Slack

  • support groups

  • offline

  • See 3 more
  • promotions

  • e-mail

  • chat

  • Slack

  • support groups

  • offline

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting