Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve digital and social presence
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Improve stakeholder relations
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Improve efficiency
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Improve ROI
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Improve internal communications
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Grow market share
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Enhance customer relationships
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Acquire customers
-
Improve digital and social presence
Top Channels
Channels Used
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e-mail
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promotions
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offline
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website
-
on premises
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mobile
-
text SMS
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chat
-
mobile app
-
phone calls
-
omnichannel
-
social media
-
point of sale
-
user generated content
-
blogs
-
print media
-
mass media
-
radio
- See 15 more
-
e-mail
-
promotions
-
offline
-
website
-
on premises
-
mobile
-
text SMS
-
chat
-
mobile app
-
phone calls
-
omnichannel
-
social media
-
point of sale
-
user generated content
-
blogs
-
print media
-
mass media
-
radio
- See 15 more