Overview: Xactly Objectives and VirtualLogger as Employee Monitoring Category solutions.
Xactly Objectives primarily supports businesses with performance management and sales incentive management. It fosters sales growth and improves efficiency through custom reports and advanced analytics. Suitable for medical and hospitality industries, Xactly is designed for mid-sized markets. VirtualLogger excels in sales call management and call recording, enhancing customer relationships and efficiency. It offers robust data handling and compliance features, mostly favored by large enterprises in the computer software industry.
Xactly Objectives: Xactly can assist in planning sales and revenue goals while optimizing current strategies. Data management is facilitated throughout the process.
VirtualLogger: VirtualLogger offers SaaS call recording and quality monitoring for contact centers at a lower cost and faster setup than premise-based systems. Clients benefit from reduced technology risks and scalable service use.
Xactly Objectives and VirtualLogger: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Xactly Objectives facilitates performance management, forecasting, and lead analytics, which align well with companies focusing on sales incentive management and competitive analysis. read more →
VirtualLogger supports sales call management and call recording, aligning with businesses that prioritize helpdesk management and communication oversight. read more →
Business Goals
Xactly Objectives assists in increasing sales and revenue and improving efficiency, aiming to scale best practices internationally. read more →
VirtualLogger helps improve ROI and acquire customers, focusing on enhancing customer relationships and stakeholder engagement. read more →
Core Features
Xactly Objectives stands out with custom reports and analytics, bolstered by AI-powered tools for integration and data management. read more →
VirtualLogger excels with data export and import capabilities, supported by compliance and security features for seamless communication management. read more →
Vendor Support
Xactly Objectives offers 24/7 support with multiple channels including email, chat, and phone, catering to user-generated content and blogs. read more →
VirtualLogger provides phone and limited 24/7 support, with primary reliance on phone calls for immediate help. read more →
Segments and Industries
Xactly Objectives is popular among mid-market to small enterprises, particularly in the medical devices and hospitality sectors. read more →
VirtualLogger is predominantly used by mid to large enterprises in the computer software industry, with some presence in construction. read more →
Operational Alignment
Xactly Objectives fits well in operational workflows needing advanced reporting and analytics, geared for industries like medical and engineering. read more →
VirtualLogger integrates into operations with a focus on communication management, suitable for large-scale enterprises in tech. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
