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XCALLY vs CallHippo: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of XCALLY vs. CallHippo is based on a specific set of business needs and context. The comparison uses 1827 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing XCALLY and CallHippo

XCALLY, CallHippo, Aloware, uContact, etc., belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

XCALLY covers Touchpoint Management with Mobile, Channel Management with Mobile, Helpdesk Management with Phone Calls, Engagement Management with Omnichannel, etc.

CallHippo focuses on Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Market Research, Communication Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo XCALLY

Focus area

XCALLY is better than CallHippo for

Software Failure Risk

  • low

logo CallHippo

Focus area

CallHippo is better than XCALLY for

Software Failure Risk

  • low

About

XCALLY Omnichannel Contact Center Software - Asterisk ...

Virtual conferencing and Phone system with instant setup facility, enabling online conferencing and making and receiving calls across the globe

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

25

53

Total Goals
(we found evidences for)

1

10

Top Processes

Evidences indicate better relative satisfaction


touchpoint management


channel management


helpdesk management


engagement management

engaging and following up


contact list management


sales call management


communication management

tracking & monitoring communications

sending & publishing communications


customer feedback management

measuring customer satisfaction


social media management

social media analytics


training & onboarding


products & pricelist management


business development



workflow management




campaign management




generation of new leads



referral management


competitive intelligence



loyalty management



Top Goals

Goals Achieved

  • Improve efficiency

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve internal communications

  • Improve consistency

  • Improve efficiency

  • Scale best practices

  • Improve digital and social presence

  • Improve ROI

  • See 7 more

Top Channels

Channels Used

  • phone calls

  • offline

  • promotions

  • social media

  • point of sale

  • chat

  • print media

  • magazine

  • e-mail

  • user generated content

  • blogs

  • mobile

  • events

  • trade shows

  • text SMS

  • mobile app

  • website

  • display advertisement

  • coupons

  • See 16 more
  • phone calls

  • offline

  • promotions

  • social media

  • point of sale

  • chat

  • print media

  • magazine

  • e-mail

  • user generated content

  • blogs

  • mobile

  • events

  • trade shows

  • text SMS

  • mobile app

  • website

  • display advertisement

  • coupons

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting