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XCALLY vs eVoice: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of XCALLY vs. eVoice is based on a specific set of business needs and context. The comparison uses 1433 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing XCALLY and eVoice

XCALLY, eVoice, Aloware, uContact, etc., belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

XCALLY covers Touchpoint Management with Mobile, Channel Management with Mobile, Helpdesk Management with Phone Calls, Engagement Management with Omnichannel, etc.

eVoice focuses on Conference Call Management with Offline, Sales Call Management with Phone Calls, Sales Document Management, Collaboration with Offline, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo XCALLY

Focus area

XCALLY is better than eVoice for

Software Failure Risk

  • low

logo eVoice

Focus area

eVoice is better than XCALLY for

Software Failure Risk

  • medium

About

XCALLY Omnichannel Contact Center Software - Asterisk ...

eVoice: Virtual Business Phone Numbers & Virtual Phone ...

Financials

PRIVATE

M&A

Business Need

Total Processes
(we found evidences for)

25

27

Total Goals
(we found evidences for)

1

7

Top Processes

Evidences indicate better relative satisfaction


touchpoint management


channel management


helpdesk management


engagement management

engaging and following up


contact list management


sales call management


communication management

tracking & monitoring communications

sending & publishing communications


customer feedback management

measuring customer satisfaction


social media management

social media analytics


training & onboarding


products & pricelist management


business development


sales document management



conference call management



Top Goals

Goals Achieved

  • Improve efficiency

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Build brand awareness

  • Enter new markets internationally or locally

  • Launch new products

  • Establish thought leadership

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • offline

  • events

  • trade shows

  • website

  • point of sale

  • e-mail

  • text SMS

  • promotions

  • video

  • See 7 more
  • phone calls

  • offline

  • events

  • trade shows

  • website

  • point of sale

  • e-mail

  • text SMS

  • promotions

  • video

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting