Comparison Summary
This comparison report of Yardi Matrix vs. Pega Customer Engagement Suite is based on a specific set of business needs and context. The comparison uses 454 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Yardi Matrix and Pega Customer Engagement Suite
Yardi Matrix, and Pega Customer Engagement Suite belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Yardi Matrix covers Market Research, Market Survey, Competitive Intelligence with Offline, Pipeline Management, etc.
Pega Customer Engagement Suite focuses on Engagement Management, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Workflow Management with Phone Calls, etc.
"Yardi Matrix has proven to be a valuable resource in our business. From the individual property level detail, up to the overall industry market conditions, we make informed data driven decisions from the many reports and tools available. The navigat...ion of the program is intuitive, user friendly, and their customer service is truly top-notch. We will continue to use Yardi Matrix in many years to come. " - Bruce Tokarski
"Thankfully, we made the right decision and we chose Pega for both brands…So a single, real-time decisioning brain powering the decisions across the two brands and multiple channels. " - Leana Kielkowicz
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Pega Customer Engagement Suite
Focus area
Pega Customer Engagement Suite is better than Yardi Matrix for
Software Failure Risk
About
Yardi Matrix: Commercial Real Estate Data and Research
Pega Customer Engagement Suite | Integrates customer analytics and business rules in real time, building deeper connections with customers
Age
2017
Financials
IPO
Business Need
Total Processes
(we found evidences for)
11
23
Total Goals
(we found evidences for)
5
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Grow market share
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Enter new markets internationally or locally
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Increase sales & revenue
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Acquire customers
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Improve efficiency
- See 2 more
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Enhance customer relationships
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Improve visibility
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Increase customer life time value
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Acquire customers
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Launch new products
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Improve ROI
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Manage risk
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Scale best practices
- See 5 more
Top Channels
Channels Used
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phone calls
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offline
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on premises
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omnichannel
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mobile
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social media
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mobile app
- See 4 more
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phone calls
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offline
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on premises
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omnichannel
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mobile
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social media
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mobile app
- See 4 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
