cuspera logo CUSPERA

YesInsights vs Enghouse Insights: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of YesInsights vs. Enghouse Insights is based on a specific set of business needs and context. The comparison uses 322 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing YesInsights and Enghouse Insights

YesInsights, and Enghouse Insights belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

YesInsights covers Collecting Feedback with E-Mail, Social Media Management with E-Mail, Communication Management with E-Mail, Engaging Conversational Surveys, etc.

Enghouse Insights focuses on Market Research, Helpdesk Management with Phone Calls, Collecting Feedback with Website, Engaging Conversational Surveys, etc.

"When I sent a Surveymonkey survey, I might be lucky I if get 10 people to respond.With YesInsights, I got 90 people to respond. " - Eric Siu

"Data Collection = Nebu Data Collection = Nebu!!! No other software is as powerful as Nebu and that is a fact!!! We have been using Nebu for the past 8 years and are still surprised with the abilities of the software day by day. " - Mehdi Farrrokhnia

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo YesInsights

Focus area

Software Failure Risk

  • medium

logo Enghouse Insights

Focus area

Enghouse Insights is better than YesInsights for

Software Failure Risk

  • medium

About

Customer feedback tool to get actionable feedback to improve the business and experience

Technology for data-driven decision making

Financials

NA

PRIVATE

Business Need

Total Processes
(we found evidences for)

12

18

Total Goals
(we found evidences for)

3

1

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score


social media management


engagement management

engaging and following up



helpdesk management


training & onboarding


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Grow market share

Top Channels

Channels Used

  • phone calls

  • website

  • social media

  • Facebook

  • mobile

  • See 2 more
  • phone calls

  • website

  • social media

  • Facebook

  • mobile

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

No Data

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting