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YesInsights vs Qualtrics CoreXM: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of YesInsights vs. Qualtrics CoreXM is based on a specific set of business needs and context. The comparison uses 6645 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing YesInsights and Qualtrics CoreXM

YesInsights, and Qualtrics CoreXM belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

YesInsights covers Collecting Feedback with E-Mail, Social Media Management with E-Mail, Communication Management with E-Mail, Engaging Conversational Surveys, etc.

Qualtrics CoreXM focuses on Collecting Feedback, Engaging Conversational Surveys with E-Mail, Market Research, Helpdesk Management, etc.

"Our customers gave us 4x more feedback when we switched to YesInsights surveys! " - Ada Yim

"Qualtrics helps us be perfect in what we deliver to consumers " - Chobani

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo YesInsights

Focus area

Software Failure Risk

  • medium

logo Qualtrics CoreXM

Focus area

Qualtrics CoreXM is better than YesInsights for

Software Failure Risk

  • low

About

Customer feedback tool to get actionable feedback to improve the business and experience

Experience Management Software to gather experience insights and take action

Age

2002

Financials

NA

SERIES C

Business Need

Total Processes
(we found evidences for)

12

65

Total Goals
(we found evidences for)

3

18

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score


social media management

engaging on social media

scheduling post to social media


communication management

sending & publishing communications


engagement management

engaging and following up


sales review & feedback


segmentation and targeting


helpdesk management



training & onboarding



workflow management


customise loyalty program


identify target customers


loyalty management

customise loyalty program

identify target customers


creating contact list


contact list management

creating contact list



proposal & quote management



contract management


sales document management

proposal & quote management

contract management



rating and review management



campaign management



products & pricelist management


lifetime value management


competitive intelligence


knowledge management




content management


generation of new leads


lead qualification: demographic


lead qualification: technographic


lead qualification

lead qualification: demographic

lead qualification: technographic


distribution management


create learning path


courses & assessment

create learning path


conference call management




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Grow market share

  • Improve brand engagement

  • Increase sales & revenue

  • Build brand awareness

  • Improve ROI

  • Launch new products

  • Scale best practices

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve internal communications

  • Establish thought leadership

  • Improve digital and social presence

  • Improve stakeholder relations

  • Manage risk

  • Improve consistency

  • Improve efficiency

  • See 15 more

Top Channels

Channels Used

  • e-mail

  • website

  • phone calls

  • offline

  • chat

  • social media

  • video

  • promotions

  • events

  • trade shows

  • on premises

  • newsletter

  • point of sale

  • display advertisement

  • Facebook page

  • Facebook

  • text SMS

  • Instagram

  • Twitter

  • Slack

  • See 17 more
  • e-mail

  • website

  • phone calls

  • offline

  • chat

  • social media

  • video

  • promotions

  • events

  • trade shows

  • on premises

  • newsletter

  • point of sale

  • display advertisement

  • Facebook page

  • Facebook

  • text SMS

  • Instagram

  • Twitter

  • Slack

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting