YesInsights vs ServiceGuru Kiosk: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for YesInsights medium Failure Risk for ServiceGuru Kiosk medium

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Comparison Summary

This comparison report of YesInsights vs. ServiceGuru Kiosk is based on a specific set of business needs and context. The comparison uses 294 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing YesInsights and ServiceGuru Kiosk

YesInsights, and ServiceGuru Kiosk belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

YesInsights covers Collecting Feedback with E-Mail, Social Media Management with E-Mail, Communication Management with E-Mail, Engaging Conversational Surveys, etc.

ServiceGuru Kiosk focuses on Rating And Review Management with Review Sites, Collecting Feedback with Offline, Review Customer Feedback with Review Sites, Helpdesk Management, etc.

"It cut down our churn rate and cancellation rate substantially. We highly, highly recommend YesInsights. " - Micah Horner

"We immediately recognized how ServiceGuru could help us to maintain our commitment to providing a great customer experience within our restaurants. " - Johnny Beerling

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

YesInsights

Focus area

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

medium

ServiceGuru Kiosk

Focus area

ServiceGuru Kiosk is better than YesInsights for

rating and review management

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

medium

About

Customer feedback tool to get actionable feedback to improve the business and experience

Customer Service Review Tool to Collect and Measure Reviews at the Point of Service

Financials

Business Need

Total Processes
(we found evidences for)

Total Goals
(we found evidences for)

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (33)

Read Reviews (19)

measuring net promoter score

Read Reviews (12)

Read Reviews (0)

sales review & feedback

Read Reviews (1)

Read Reviews (5)

rating and review management

Read Reviews (0)

Read Reviews (28)

helpdesk management

Read Reviews (0)

Read Reviews (3)

campaign management

Read Reviews (0)

Read Reviews (2)

competitive intelligence

Read Reviews (0)

Read Reviews (2)

contact list management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

Enhance customer relationships
Acquire customers
Increase sales & revenue

Improve digital and social presence
Enhance customer relationships
Grow market share

Top Channels

Channels Used

offline
on premises
review sites
promotions
social media
Facebook
Yelp
website
e-mail
coupons
Tripadvisor
See 8 more

offline
on premises
review sites
promotions
social media
Facebook
Yelp
website
e-mail
coupons
Tripadvisor
See 8 more

Failure Risk Guidance Security Report?

Low Medium High

Compliance Risk

No Data

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No Data

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

Read peer / expert warnings.

Data

Data Import

Read peer / expert warnings.

Data Export

Read peer / expert warnings.

Support

24/7 Support

Read peer / expert warnings.

Email Support

Read peer / expert warnings.

Chat Support

Read peer / expert warnings.

Phone Support

Read peer / expert warnings.

Others

AI Powered

Read peer / expert warnings.

Custom Reports

Read peer / expert warnings.

Analytics

Read peer / expert warnings.

YesInsights vs ServiceGuru Kiosk: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Comparison Summary

This comparison report of YesInsights vs. ServiceGuru Kiosk is based on a specific set of business needs and context. The comparison uses 294 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing YesInsights and ServiceGuru Kiosk

YesInsights, and ServiceGuru Kiosk belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

YesInsights covers Collecting Feedback with E-Mail, Social Media Management with E-Mail, Communication Management with E-Mail, Engaging Conversational Surveys, etc.

ServiceGuru Kiosk focuses on Rating And Review Management with Review Sites, Collecting Feedback with Offline, Review Customer Feedback with Review Sites, Helpdesk Management, etc.

"It cut down our churn rate and cancellation rate substantially. We highly, highly recommend YesInsights. " - Micah Horner "We immediately recognized how ServiceGuru could help us to maintain our commitment to providing a great customer experience within our restaurants. " - Johnny Beerling

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

YesInsights

Focus area

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

ServiceGuru Kiosk

Focus area

ServiceGuru Kiosk is better than YesInsights for

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Business Need

Top Processes

Top Goals

Top Channels

Failure Risk Guidance Security Report?

Compliance Risk

Security & Privacy Risk

Integration Risk

Migration Risk

IT and Other Capabilities

Data

Support

Others

Business Setting

Get a personalised risk report for YesInsights

Get a personalised risk report for ServiceGuru Kiosk

"It cut down our churn rate and cancellation rate substantially. We highly, highly recommend YesInsights. " - Micah Horner

"We immediately recognized how ServiceGuru could help us to maintain our commitment to providing a great customer experience within our restaurants. " - Johnny Beerling

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.