Comparison Summary
This comparison report of YesInsights vs. Thematic is based on a specific set of business needs and context. The comparison uses 1427 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing YesInsights and Thematic
YesInsights, and Thematic belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
YesInsights covers Collecting Feedback with E-Mail, Social Media Management with E-Mail, Communication Management with E-Mail, Engaging Conversational Surveys, etc.
Thematic focuses on Customer Feedback Management, Engagement Management with Chat, Helpdesk Management with Phone Calls, Market Research, etc.
"It cut down our churn rate and cancellation rate substantially. We highly, highly recommend YesInsights. " - Micah Horner
"The most valuable tools for me were the impact and comparison tools. It was clear, visual, and quick to see the impact. It was just right. " - Sam Gribben
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer feedback tool to get actionable feedback to improve the business and experience
Feedback Analysis Platform to Unlock the value of product
Financials
NA
SEED
Business Need
Total Processes
(we found evidences for)
12
37
Total Goals
(we found evidences for)
3
11
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Acquire customers
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Improve ROI
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Scale best practices
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Increase sales & revenue
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Improve brand engagement
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Improve stakeholder relations
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Enter new markets internationally or locally
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Improve consistency
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Improve efficiency
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Improve digital and social presence
- See 8 more
Top Channels
Channels Used
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phone calls
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chat
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social media
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promotions
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offline
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point of sale
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LinkedIn
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e-mail
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user generated content
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blogs
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mobile
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trade shows
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mobile app
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website
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on premises
- See 12 more
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phone calls
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chat
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social media
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promotions
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offline
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point of sale
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LinkedIn
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e-mail
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user generated content
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blogs
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mobile
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trade shows
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mobile app
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website
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on premises
- See 12 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
