Comparison Summary
This comparison report of YesInsights vs. Verbate is based on a specific set of business needs and context. The comparison uses 282 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing YesInsights and Verbate
YesInsights, and Verbate belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
YesInsights covers Collecting Feedback with E-Mail, Social Media Management with E-Mail, Communication Management with E-Mail, Engaging Conversational Surveys, etc.
Verbate focuses on Collecting Feedback with Video, Public Relations, Event Management with Text SMS, Engaging Conversational Surveys with Video, etc.
"It cut down our churn rate and cancellation rate substantially. We highly, highly recommend YesInsights. " - Micah Horner
"So far has been a very pleasant experience - product is straight forward and easy to use, the Verbate team are professional and very helpful. " - David Thomas
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer feedback tool to get actionable feedback to improve the business and experience
Video surveys for insightful answers to any question
Financials
NA
PRIVATE
Business Need
Total Processes
(we found evidences for)
12
11
Total Goals
(we found evidences for)
3
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
-
Acquire customers
-
Increase sales & revenue
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Enter new markets internationally or locally
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Improve brand engagement
-
Acquire customers
Top Channels
Channels Used
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video
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text SMS
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video
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text SMS
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
