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YesInsights vs Wonderflow: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of YesInsights vs. Wonderflow is based on a specific set of business needs and context. The comparison uses 903 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing YesInsights and Wonderflow

YesInsights, and Wonderflow belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

YesInsights covers Collecting Feedback with E-Mail, Social Media Management with E-Mail, Communication Management with E-Mail, Engaging Conversational Surveys, etc.

Wonderflow focuses on Helpdesk Management with Phone Calls, Customer Feedback Management, Sales Call Management with Phone Calls, Rating And Review Management, etc.

"Our customers gave us 4x more feedback when we switched to YesInsights surveys! " - Ada Yim

"Wonderflow has made our life so much easier here at TomTom. Before, we spent hours analyzing customer reviews. This was taking us a lot of time. With Wonderflow, we can analyze a plethora of reviews for more than 20 countries. Their we think with yo...u mentality is really unique. They actively help us find insights and new ways to support our needs. " - Dominique Rolink

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo YesInsights

Focus area

Software Failure Risk

  • medium

logo Wonderflow

Focus area

Wonderflow is better than YesInsights for

Software Failure Risk

  • medium

About

Customer feedback tool to get actionable feedback to improve the business and experience

Simple Customer Feedback Analytics

Financials

NA

SEED

Business Need

Total Processes
(we found evidences for)

12

32

Total Goals
(we found evidences for)

3

9

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score


social media management


engagement management

engaging and following up


sales review & feedback


helpdesk management



call transcription


sales call management

call transcription


rating and review management


contact list management



products & pricelist management


campaign management


training & onboarding


lead qualification: technographic


lead qualification

lead qualification: technographic



identify target customers


loyalty management

identify target customers




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Launch new products

  • Enter new markets internationally or locally

  • Grow market share

  • Increase sales & revenue

  • Improve brand engagement

  • Improve efficiency

  • Improve digital and social presence

  • Acquire customers

  • See 6 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • social media

  • chat

  • user generated content

  • blogs

  • mobile

  • mobile app

  • promotions

  • See 6 more
  • phone calls

  • e-mail

  • social media

  • chat

  • user generated content

  • blogs

  • mobile

  • mobile app

  • promotions

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting