cuspera logo CUSPERA

YesInsights vs zurvey.io: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of YesInsights vs. zurvey.io is based on a specific set of business needs and context. The comparison uses 300 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing YesInsights and zurvey.io

YesInsights, and zurvey.io belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

YesInsights covers Collecting Feedback with E-Mail, Social Media Management with E-Mail, Communication Management with E-Mail, Engaging Conversational Surveys, etc.

zurvey.io focuses on Collecting Feedback with Phone Calls, Market Research, Lead Analytics, Engaging Conversational Surveys, etc.

"It cut down our churn rate and cancellation rate substantially. We highly, highly recommend YesInsights. " - Micah Horner

"Zurvey.io has an intuitive GUI and nice graph-type visualization of topics and sentiments that help better understand customer surveys and messages on a larger set of data, e.g correlating sentiments, name entities, locations, and verbs. It supports... almost all European languages handles negations, double negations as well. " - Gábor Karsay

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo YesInsights

Focus area

Software Failure Risk

  • medium

logo zurvey.io

Focus area

Software Failure Risk

  • medium

About

Customer feedback tool to get actionable feedback to improve the business and experience

zurvey.io | A feedback analyser

Financials

NA

SERIES A

Business Need

Total Processes
(we found evidences for)

12

11

Total Goals
(we found evidences for)

3

1

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score


social media management


engagement management




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

Top Channels

Channels Used

  • phone calls

  • offline

  • on premises

  • phone calls

  • offline

  • on premises

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

No Data

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting