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Yext Platform vs 17hats: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Yext Platform vs. 17hats is based on a specific set of business needs and context. The comparison uses 5585 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Yext Platform and 17hats

Yext Platform, Google My Business, uberall, etc., belong to a category of solutions that help Local Marketing, whereas 17hats, Time doctor, Kernel IMAP Backup Tool, etc., belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Yext Platform covers Engagement Management, Communication Management with Social Media, Advertisement with Website, Rating And Review Management, etc.

17hats focuses on Sales Document Management with E-Mail, Workflow Management with E-Mail, Capturing Leads with E-Mail, Communication Management with E-Mail, etc.

"Our restaurants are primarily in food courts in malls and airports, which makes our strategy a little different from most companies. These high-volume locations have a unique customer base with unique needs, and marketing them is different from how ...you would market a standalone restaurant. " - Mimi Wunderlich

"In 10 years of business, I’ve never been able to separate what I love to do from what the business needs are. Automation with 17hats has given me more freedom to focus more time on my clients’ needs and less time in the weeds of my business. " - Trevis Bailey

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Yext Platform

Focus area

Yext Platform is better than 17hats for

Software Failure Risk

  • low

logo 17hats

Focus area

17hats is better than Yext Platform for

Software Failure Risk

  • medium

About

Yext | The Digital Knowledge Management Platform

A Perfect Business Tool For Solopreneurs -17hats

Age

2006

Financials

SERIES F

SERIES A

Business Need

Total Processes
(we found evidences for)

94

46

Total Goals
(we found evidences for)

17

6

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence



communication management

sending & publishing communications

tracking & monitoring communications


rating and review management


social media management

social media analytics

engaging on social media

scheduling post to social media

monitoring social media

managing social media account



reputation management


knowledge management


content management

content publishing

searching for content


helpdesk management


customer feedback management

measuring customer satisfaction


competitive intelligence


training & onboarding


generation of new leads


campaign management

campaign analytics




sales document management

contract management

proposal & quote management


products & pricelist management





international marketing


workflow management


contact list management


lead qualification

lead qualification: technographic




sales call management



conversion management






business development


lifetime value management


segmentation and targeting


loyalty management

customise loyalty program


performance management




revenue cycle management


relationship management


billing and invoice management


payment management


calendar management



Top Goals

Goals Achieved

  • Acquire customers

  • Improve digital and social presence

  • Improve efficiency

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve brand engagement

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Establish thought leadership

  • Improve ROI

  • Launch new products

  • Improve consistency

  • Grow market share

  • Improve stakeholder relations

  • Improve internal communications

  • Shorten ramp up time

  • See 14 more
  • Acquire customers

  • Enhance customer relationships

  • Improve stakeholder relations

  • Scale best practices

  • Increase sales & revenue

  • Improve digital and social presence

  • See 3 more

Top Channels

Channels Used

  • e-mail

  • website

  • phone calls

  • offline

  • point of sale

  • promotions

  • coupons

  • on premises

  • user generated content

  • blogs

  • print media

  • magazine

  • See 9 more
  • e-mail

  • website

  • phone calls

  • offline

  • point of sale

  • promotions

  • coupons

  • on premises

  • user generated content

  • blogs

  • print media

  • magazine

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting