cuspera logo CUSPERA

Yotpo vs Webgility: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Yotpo vs. Webgility is based on a specific set of business needs and context. The comparison uses 7747 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Yotpo and Webgility

Yotpo, Bazaarvoice, PowerReviews, etc., belong to a category of solutions that help Reviews and Reputation, whereas Webgility, SalesWarp, 3DSellers, etc., belong to a category of solutions that help E-Commerce Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Yotpo covers Advertisement with Social Media, Engagement Management with Website, Social Media Management with Social Media, Rating And Review Management with Website, etc.

Webgility focuses on Order Management with Offline, Helpdesk Management, Collaboration with Mobile, Products & Pricelist Management with Review Sites, etc.

"When we first introduced SMS to our customers, they were so excited. It was an intimate way to engage them directly, and it really created a personal experience. We can get hyper-personalized with the messages we send, and SMSBump By Yotpo really ma...kes it easy. " - Anthony Ridley

"Webgility paid for itself with the first two weeks of use in terms of time and labor costs. It saved us time with shipping and QuickBooks integrations, and keeps all our systems talking nicely to each other. " - Sharni Vaughan

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Yotpo

Focus area

Yotpo is better than Webgility for

Software Failure Risk

  • low

logo Webgility

Focus area

Software Failure Risk

  • medium

About

eCommerce Marketing Platform to Accelerate Growth

Multichannel Retail Solution

Age

2011

2007

Financials

SERIES D

SERIES A

Business Need

Total Processes
(we found evidences for)

86

44

Total Goals
(we found evidences for)

17

8

Top Processes

Evidences indicate better relative satisfaction



engagement management

engaging and following up


social media management

scheduling post to social media

engaging on social media

social media analytics


rating and review management


content publishing


communication management

sending & publishing communications


revenue cycle management


customise loyalty program

identify target customers


customer feedback management

measuring customer satisfaction


personalized marketing


helpdesk management


referral management


training & onboarding


lifetime value management



generation of new leads


sales document management

contract management

proposal & quote management


campaign management



international marketing



products & pricelist management


sales review & feedback





social media marketing



contact list management





competitive intelligence



workflow management


segmentation and targeting


sales incentive management


promotion management


community building



advocacy management


influencer marketing




discount management


account management


category management


compliance & governance



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve brand engagement

  • Increase sales & revenue

  • Improve ROI

  • Build brand awareness

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Improve consistency

  • Scale best practices

  • Launch new products

  • Grow market share

  • Reduce bounce

  • Improve efficiency

  • Increase average basket value

  • Improve visibility

  • See 14 more
  • Increase sales & revenue

  • Improve digital and social presence

  • Acquire customers

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Scale best practices

  • Grow market share

  • Improve ROI

  • See 5 more

Top Channels

Channels Used

  • offline

  • point of sale

  • e-mail

  • phone calls

  • promotions

  • omnichannel

  • mobile

  • social media

  • review sites

  • Amazon

  • video

  • chat

  • mobile app

  • Facebook

  • Pinterest

  • on premises

  • mass media

  • television

  • website

  • See 16 more
  • offline

  • point of sale

  • e-mail

  • phone calls

  • promotions

  • omnichannel

  • mobile

  • social media

  • review sites

  • Amazon

  • video

  • chat

  • mobile app

  • Facebook

  • Pinterest

  • on premises

  • mass media

  • television

  • website

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting