Comparison Summary
This comparison report of Zendesk Sell vs. ConvergeHub is based on a specific set of business needs and context. The comparison uses 4595 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zendesk Sell and ConvergeHub
Zendesk Sell, ConvergeHub, Freshsales, Salesmate Sales CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zendesk Sell covers Communication Management with E-Mail, Engagement Management, Contact List Management with Phone Calls, Sales Call Management with Phone Calls, etc.
ConvergeHub focuses on Engagement Management, Lead Management, Contact List Management with E-Mail, Campaign Management with E-Mail, etc.
"We are using Zendesk Sell and Support to make it easier for the entire organization to surface and act on relevant information. By giving our sales and support teams everything they need in one platform, they are able to effectively and efficiently ...collaborate and improve the customer experience. " - Simon Rodriguez
"We have a very aggressive sales and marketing team requiring real time updates to team calendars and meetings. With ConvergeHub we get the flexibility of using it from any device any time... " - Greg Demetri
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Zendesk Sell | Enhance productivity, processes, and pipeline visibility for sales teams
All-in-One Customer Management Platform
Age
2007
2013
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
89
97
Total Goals
(we found evidences for)
9
15
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Increase sales & revenue
-
Enhance customer relationships
-
Acquire customers
-
Improve internal communications
-
Improve efficiency
-
Launch new products
-
Scale best practices
-
Improve navigation
-
Enter new markets internationally or locally
- See 6 more
-
Enhance customer relationships
-
Acquire customers
-
Increase sales & revenue
-
Improve ROI
-
Increase customer life time value
-
Improve internal communications
-
Improve brand engagement
-
Grow market share
-
Enter new markets internationally or locally
-
Scale best practices
-
Establish thought leadership
-
Improve visibility
-
Build brand awareness
-
Improve efficiency
-
Improve stakeholder relations
- See 12 more
Top Channels
Channels Used
-
e-mail
-
phone calls
-
social media
-
website
-
user generated content
-
blogs
-
promotions
-
offline
-
omnichannel
-
point of sale
-
text SMS
-
on premises
-
Facebook
-
mobile
-
support groups
-
chat
-
video
-
LinkedIn
-
mobile app
-
newsletter
-
Twitter
-
review sites
-
Yelp
-
events
-
trade shows
-
Skype
- See 23 more
-
e-mail
-
phone calls
-
social media
-
website
-
user generated content
-
blogs
-
promotions
-
offline
-
omnichannel
-
point of sale
-
text SMS
-
on premises
-
Facebook
-
mobile
-
support groups
-
chat
-
video
-
LinkedIn
-
mobile app
-
newsletter
-
Twitter
-
review sites
-
Yelp
-
events
-
trade shows
-
Skype
- See 23 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
