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Zendesk Sell vs Giveffect: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zendesk Sell vs. Giveffect is based on a specific set of business needs and context. The comparison uses 3649 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zendesk Sell and Giveffect

Zendesk Sell, Giveffect, Freshsales, Salesmate Sales CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zendesk Sell covers Communication Management with E-Mail, Engagement Management, Contact List Management with Phone Calls, Sales Call Management with Phone Calls, etc.

Giveffect focuses on Helpdesk Management with Offline, Relationship Management with Offline, Engagement Management with Offline, Campaign Management with E-Mail, etc.

"Thanks to Zendesk Sell among other investments, we have unlocked new sales capacity. Our sales reps now have 80 percent of their time freed up for proactive selling, up from just 50 percent before. As sales leaders, that’s something we greatly appre...ciate and value. " - Jim Dugan

"We're trying to use Giveffect for everything. We want to spend responsible dollars to do as much as we can in every aspect of our Habitat affiliate, especially in nonprofit software. In summary, these are the departments that use the Giveffect nonpr...ofit software: mortgage management, business administrative office, marketing and communications, volunteer and community outreach, family partnerships, and pretty soon, Habitat ReStore. " - Kevin Miller

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zendesk Sell

Focus area

Zendesk Sell is better than Giveffect for

Software Failure Risk

  • medium

logo Giveffect

Focus area

Software Failure Risk

  • low

About

Zendesk Sell | Enhance productivity, processes, and pipeline visibility for sales teams

All-In-One Nonprofit Software

Age

2007

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

89

39

Total Goals
(we found evidences for)

9

4

Top Processes

Evidences indicate better relative satisfaction


communication management

tracking & monitoring communications

sending & publishing communications


engagement management

engaging and following up


contact list management

creating contact list


sales call management

meeting management



sales document management

proposal & quote management

contract management


lead qualification

lead qualification: demographic

lead qualification: behavioural




helpdesk management


generation of new leads


training & onboarding



pipeline management



workflow management


conversion management


relationship management


social media management

social media analytics

managing social media account


discount management


promotion management



campaign management

campaign analytics



opportunity management


account management


business development



rating and review management


sales review & feedback




follower management



products & pricelist management


competitive intelligence


social media marketing





performance management


influencer marketing


customer feedback management



content management



membership management



referral management



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve efficiency

  • Launch new products

  • Scale best practices

  • Improve navigation

  • Enter new markets internationally or locally

  • See 6 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve digital and social presence

  • See 1 more

Top Channels

Channels Used

  • e-mail

  • offline

  • causes and charity

  • website

  • chat

  • newsletter

  • mobile

  • phone calls

  • mobile app

  • See 6 more
  • e-mail

  • offline

  • causes and charity

  • website

  • chat

  • newsletter

  • mobile

  • phone calls

  • mobile app

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting