Zendesk Sell and Salesflare, An In-Depth Comparison 2024

Comparison Summary

Zendesk Sell: Zendesk Sell is a sales CRM software that boosts productivity and pipeline visibility for sales teams. Friction is eliminated, enabling more sales.

Salesflare: Salesflare simplifies admin tasks for B2B small businesses, integrating with Google & Outlook. It fully automates CRM using existing data and offers mobile functionality.

Zendesk Sell and Salesflare: Customer Satisfaction Data

Most deployed common Use Cases for Zendesk Sell and Salesflare

What benefits does Zendesk Sell and Salesflare offer for Communication Management?

Both Zendesk Sell and Salesflare help users manage communications by tracking emails and calls. Zendesk Sell provides more robust features for managing sales processes, including integrated VoIP for calls and a robust reporting system. Salesflare excels in automating communication tasks, offering features like email tracking, bulk emailing, and automated campaign management. However, Salesflare's limitations include a need for further development in group email functionality.

"...We use their iOS app so we can send email templates, documents, and make calls on the go...." Peer review by User

"...A recent update lets us send bulk email to contacts and customers and even has a robust tagging system...." Peer review by kevin miller, Marketing and Advertising

What Are the key features of Zendesk Sell and Salesflare for Engagement Management?

Zendesk Sell and Salesflare both allow users to track customer interactions and set follow-up reminders. Zendesk Sell provides a detailed view of customer interactions, including email tracking, while Salesflare focuses on streamlining follow-up processes with automated reminders and real-time notifications. Zendesk Sell offers a more comprehensive approach to engagement management, but Salesflare provides a simpler interface and integrates seamlessly with G Suite. Both tools struggle to provide a standardized follow-up protocol for teams, leading to potential inconsistencies in engagement strategies.

"...Managing follow up is key in sales...." Peer review by Krish J, Vice President, Management Consulting

"...This makes it easy to targeted follow ups and ultimately increase revenue...." Peer review by Adam N, Senior Copywriter / Founder, Marketing and Advertising

How does Zendesk Sell and Salesflare address your Contact List Management Challenges?

Both Zendesk Sell and Salesflare can be used to manage contacts. Zendesk Sell focuses on organizing and managing contacts within the context of a sales process, providing features like contact capture and deal capture. Salesflare excels at tracking sales and managing contacts, offering features such as interaction tracking, website tracking, and predictive lead scoring. However, both tools have limitations. Zendesk Sell users have noted difficulties with contact list searchability and the dashboard’s effectiveness, while Salesflare users have experienced issues with account, contact, and opportunity management.

"...Being able to read whole past interactions as well as see relevant sales data makes it a perfect choice for a small business...." Peer review by Trent E., Owner & Operator

"...Primary features of Salesflare include interaction tracking, website tracking, lead management, opportunity prioritizing, predictive lead scoring, contact and document tracking, a contact database, sales intelligence, automated lists, revenue insights and funnel analysis...." Peer review

How can Zendesk Sell and Salesflare optimize your Lead Tracking Workflow?

Both Zendesk Sell and Salesflare allow users to track leads. Zendesk Sell helps organize and track leads, while Salesflare tracks leads, opportunities, and contact information. Salesflare focuses on simplicity and ease of use, while Zendesk Sell provides more customization options.

"...Tracking of sales leads through to closure and keeping on top of communication and tasks Also allowing easy reporting to stakeholders...." Peer review by Rupert E, Founder & Managing Director, Marketing and Advertising

"...Keeping effectively track of your leads - the thing most annoying of all with CRMs - is surprisingly easy with Salesflare...." Peer review by Executive Sponsor