Comparison Summary
This comparison report of Zendesk Sunshine vs. CINC is based on a specific set of business needs and context. The comparison uses 969 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zendesk Sunshine and CINC
Zendesk Sunshine, and CINC belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zendesk Sunshine covers Engagement Management with Review Sites, Workflow Management, Collaboration, Contact List Management with Phone Calls, etc.
CINC focuses on Generation Of New Leads, Engagement Management, Advertisement with Social Media, Lead Nurturing with E-Mail, etc.
"One of the main reasons for switching to Zendesk ultimately was to gain those base level efficiencies. What we ended up getting was a lot more than that. Sunshine made it a lot easier for agents to have more information, which in the end resulted in... a much better customer experience. " - John Wie
"My dashboard quickly summarizes how the team is performing and what I need to focus on. " - Jason Abrams
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Develop custom experiences with the Zendesk Platform | Zendesk Sunshine
Real Estate Lead Generation and CRM Platform to nurture clients and monitor their business
Age
2007
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
29
43
Total Goals
(we found evidences for)
6
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Launch new products
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Acquire customers
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Improve visibility
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Improve internal communications
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Enter new markets internationally or locally
- See 3 more
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Improve ROI
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Scale best practices
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Enter new markets internationally or locally
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Acquire customers
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Launch new products
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Enhance customer relationships
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Grow market share
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Improve digital and social presence
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Improve consistency
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Increase sales & revenue
- See 7 more
Top Channels
Channels Used
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e-mail
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phone calls
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social media
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website
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Facebook
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text SMS
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mobile
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video
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mobile app
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offline
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Instagram
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games
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chat
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events
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trade shows
- See 12 more
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e-mail
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phone calls
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social media
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website
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Facebook
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text SMS
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mobile
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video
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mobile app
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offline
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Instagram
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games
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chat
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events
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trade shows
- See 12 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
